People Advice Manager

The successful candidate must be able to start on the 8th September, please do not apply if you have once months's notice period to give

Our Client is looking for an experienced HR professional, ideally from the social care sector, who can quickly build strong relationships and operate at both a strategic and hands-on level. You'll lead our first point of contact HR service across the organisation, ensuring it is efficient, compliant, and business-focused.

This is a people leadership role-you'll manage a team of 13 People Partners and Advisers, providing expert guidance on complex employee relations matters, leading on high-level cases, and driving best practice across the organisation.

Key Responsibilities

• Lead and deliver a cost-effective, business-focused HR service.

• Manage, coach, and develop a team of People Partners and Advisers.

• Advise managers and staff on complex HR issues to achieve satisfactory resolutions.

• Lead on highly complex employee relations cases.

• Apply Action for Children policies and procedures consistently.

• Work collaboratively with People Directorate colleagues to enhance organisational HR knowledge.

• Oversee HR system data to ensure GDPR compliance.

• Contribute to team development, structure, and process improvements.

• Build and maintain strong relationships with stakeholders at all levels.

• CIPD Level 5 (or equivalent) qualification.

• HR background in the social care sector, with operational and strategic experience.

• Strong UK employment law knowledge and HR compliance expertise.

• Proven experience managing change programmes, including TUPE and restructures.

• Skilled in employee relations and best practice case management.

• Confident in influencing and challenging senior stakeholders.

• Strong leadership, coaching, and people development skills.

• Comfortable working in a fast-paced, evolving environment.