Pensions Support Specialist

Position

Veolia is looking for a Pensions Support Specialist to join its HR team.

Compensation & Location

Salary: £42,000 depending on experience, plus Veolia benefits including a discretionary bonus scheme. Location: Hybrid with 3 days in London office per week and occasional travel to Staffordshire.

Benefits

• Access to company pension scheme
• Discounts on groceries and well known retailers
• Resources to support physical, mental and financial health, including 24 hour access to a virtual GP, 365 days a year, for you and family members
• One paid day leave per year to volunteer and support community
• Ongoing training and development opportunities
• Employee financial wellbeing support: early access to earned pay, savings, budgeting, financial coaching & rewards

Responsibilities

• Resolve pension queries independently, using expertise to find solutions and knowing when to escalates.
• Support strategic HR projects, bringing pension considerations to key organisational initiatives.
• Improve pension communications, helping colleagues understand their pension schemes clearly and confidently.
• Manage complex cases - handle 5 10 simultaneous pension cases with excellence.
• Drive governance compliance, ensuring decision making and pension documentation stay current, accurate and compliant.

Collaborations

Work with HR Business Partners & Employee Relations Specialists; Internal Communications teams; External pension providers & legal advisers; and indirectly support Veolia's 15,000 colleagues.

Qualifications

• Previous experience in pensions (management, consulting, or administration)
• GCSE Maths & English (or equivalent)
• Advanced problem solving, relationship management, communication, time management and decision making skills
• Intermediate Excel/Google Sheets and Word/Google Docs skills
• Strong interpersonal skills - ability to influence, negotiate and build trust
• Organised & deadline driven - manage multiple priorities effortlessly
• Self starter mentality - take initiative and drive projects forward
• Desirable: Graduate degree (or equivalent)
• PMI or relevant pensions qualifications (RPC, Trustee Certificate)
• The Pensions Regulator's Trustee Toolkit
• Workday experience

Equal Opportunities Statement

Veolia is a proud Disability Confident Employer and offers an interview to applicants with a disability or long term condition who opt in to the Disability Confident scheme. We are committed to ensuring all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive.