Pensions Officer (Employer Governance Team)

The job itself

East Riding Pension Fund, based in Goole, is responsible for administering the Local Government Pension Scheme (LGPS) on behalf of more than 340 employers and supporting over 130,000 members. Our recently restructured administration team, of 75 dedicated professionals, is committed to delivering an outstanding pensions administration service to members, employers and other stakeholders and are constantly striving to improve and innovate our service delivery.

The Role

An exciting opportunity has become available for the position of Pensions Officer in the newly created Employer Governance Team.

This role is central to supporting scheme employers through training, effective communication, and regulatory compliance. You will oversee employer admissions and cessations and ensure alignment with LGPS regulations, actuarial requirements, and GDPR. This position offers a unique opportunity to collaborate across teams, engage directly with scheme employers, and contribute to shaping the future of pensions administration within the Fund.

Key Responsibilities

• Provide training and technical support to scheme employers and team members.
• Manage employer admissions, cessations, and covenant monitoring.
• Maintain accurate employer records and ensure GDPR compliance.
• Monitor and manage employer performance and implement process improvements.
• Maintain and develop the employer section of the ERPF website and contribute to employer bulletins and alerts.
• Liaise with the Fund actuary and other stakeholders on funding and performance matters.
• Liaise with stakeholders and respond to queries professionally.
• Resolve complex queries.
• Manage and prioritise workloads, solve problems independently.
• Support team members in the absence of the Senior Pensions Officer.

The Candidate

This role calls for an experienced pensions professional with a solid background in administering the LGPS. You will have excellent communication and decision-making abilities. You will be confident, organised and a resilient team player who works well independently, builds rapport with employers, and maintains confidentiality.

You will embrace change with a positive attitude and seek opportunities to improve engagement with scheme employers and ensure compliance with LGPS regulations and service standards.

Our section utilises an IT-based LGPS administration system in conjunction with electronic document management (EDMS), workflow monitoring tools, and Microsoft 365/Office applications. Strong IT proficiency and a solid education background in Mathematics and English are required.

We support blended working arrangements, facilitating employees to balance professional and personal commitments. New team members will undergo comprehensive training based at our Goole offices before transitioning to a flexible blend of office and remote work.