Payroll Manager

Hours:Full time/Part Time - Working at least 4 days per week (min of 30 hours per week)
Salary: Competitive + Benefits
Type: Permanent

The Rowleys Partnership are looking for an experienced and motivated Payroll Manager to lead our growing payroll function. This is a fantastic opportunity for someone who enjoys a mix of client-facing work, team leadership, and hands on payroll delivery.

You will take ownership of a diverse client portfolio, oversee end-to-end payroll operations, and play a key role in developing both our people and our processes.

Key Responsibilities

• Be the go to payroll expert for all clients
• Lead onboarding, including system setup, data migration, and process design
• Deliver software demos and support proposals for new business
• Build trusted, long term client relationships and confidently resolve complex queries
• Own Payroll Delivery
• Oversee multiple payroll cycles (weekly, fortnightly, monthly)
• Ensure all payrolls are accurate, compliant, and delivered on time
• Review complex calculations (statutory payments, terminations, adjustments)
• Maintain exceptional service standards and manage client expectations
• Working onsite with clients, resolving their payroll issues or acting as cover
• Ad hoc payroll work
• Lead, mentor, and grow a payroll team
• Allocate work effectively and manage deadlines across portfolios
• Provide technical guidance and hands on support when needed
• Conduct regular 1:1s and performance reviews
• Play a key role in hiring and developing future talent

Planning & Performance

• Ensure workloads are balanced and manageable across the team
• Coordinate cover for absence and peak periods
• Contribute to operational planning, including forecasting and performance tracking

Support Business Growth

• Manage annual fee reviews and pricing discussions with confidence
• Collaborate on business development and marketing initiatives
• Identify opportunities to enhance the payroll service offering

Systems & Compliance

• Ensure compliance with HMRC legislation and payroll regulations
• Work with payroll systems including Paycircle, Sage, Modulr, NEST, and The People's Pension
• Carry out payroll health checks to identify risks and improvements for non payroll clients

What We're Looking For

• Proven experience in a Payroll Manager or Senior Payroll position
• Strong technical knowledge of UK payroll and HMRC legislation
• Experience managing a team and multiple client payrolls
• Confident communicator with excellent client facing skills
• Commercial awareness and ability to manage fees and client relationships
• A proactive leader who enjoys improving processes and developing people

Why Join Us?

• A genuine leadership role with autonomy and influence
• Opportunity to shape and grow a key service line
• Supportive, collaborative culture
• Clear progression and development opportunities
• A varied role combining people leadership, client management, and technical expertise

Benefits of working at Rowleys

• Competitive market rate salary
• Salary sacrifice schemes
• Open plan office space
• Free onsite parking
• Healthshield
• 34 days' holiday (with the option of purchasing additional days)