Patient Pathway Admin, Oral, Maxillofacial & Orthodontics

Job Reference

Job ref: 360-IB-11138-A

Location: Watford General Hospital, West Herts - General Staffing Site

Contract: Permanent, Full time 37.5 hours per week, Flexible working

Salary: £27,106 - £28,850 per annum

Job Overview

Opportunity for a 1 day a week Receptionist and 4 day a week Patients Pathway Administrator within the Oral Surgery and Orthodontic Department. The role requires an enthusiastic and highly organised individual to prioritise workload, support clinical urgency, and meet patient access standards.

Key Responsibilities

• Welcoming patients and checking them in.
• Booking outpatient follow up appointments.
• Ensuring oral surgery and orthodontic appointments are scheduled and clinics prepped.
• Register new patients onto the system.
• Answer patient telephone queries.
• Scan documents onto Cerner and PACS system.
• Perform reception duties one day a week.
• Manage bookings, cancellations, and rearrangements of appointments.

Professional Criteria

The post holder must be enthusiastic, motivated, with excellent organisational and communication skills, a flexible and professional approach, and the ability to maintain confidentiality.

Person Specification Education and Qualifications

• Maths and English GCSEs

Knowledge

• Knowledge of PAS in the NHS system (Cerner, EPR).

Experience

• Experience working in the NHS.
• Experience handling confidential information.
• Experience working in a team and independently.

Important Information

PLEASE NOTE - WE ARE UNABLE TO OBTAIN A CERTIFICATE OF SPONSORSHIP (WORK PERMIT) FOR THIS ROLE.

Application

We reserve the right to close this advert early due to the volume of applicants. Please apply as soon as possible to avoid disappointment.