PAT Testing Supervisor

Overview

The Department of Estates and Facilities Management (EFM) is responsible for maintaining the buildings, facilities and grounds, managing property and facilities and procuring new buildings. The PAT (Portable Appliance Testing) Testing Supervisor will be responsible for in-house delivery of PAT testing services and managing external contractors as part of the Engineering & Maintenance Team within the Department of Estates & Facilities Management. You will supervise a team working throughout the University's diverse portfolio of buildings and properties, from architecturally significant heritage buildings to modern, complex and award-winning structures. Reporting to the Head of Electrical Services, you will lead the strategic planning, operational delivery, and continuous improvement of the University's PAT testing services to ensure a safe, compliant and sustainable campus environment. You will manage a dedicated in-house team of professionals, overseeing the rigorous visual inspection and testing of all new and existing electrical appliances in line with legislative requirements and institutional standards. By establishing effective retesting frequencies and driving service efficiencies, you will help maintain the high-quality infrastructure needed to support teaching, research and the overall student experience.

Main duties and responsibilities

• Lead, motivate and develop a high-performing in-house team and oversee external contractors, fostering a culture of excellence, safety and accountability across all service delivery.
• Develop and execute comprehensive PAT Management Plans and service level agreements, ensuring high-quality delivery of planned and reactive maintenance by both internal staff and external contractors.
• Act as the primary technical expert on PAT testing, determining testing frequencies and providing authoritative advice to internal and external stakeholders.
• Ensure all works, whether completed in-house or via external partners, strictly adhere to ISO 9001 (Quality) and ISO 14001 (Environmental) standards, as well as statutory health and safety regulations.
• Manage the "+"fail" process for equipment, ensuring hazardous items are labeled, neutralized, and removed from service in coordination with departmental contacts.
• Maintain the University's Shared Equipment database, ensuring all new assets are captured, scheduled and accurately reported to departmental stakeholders.
• Build collaborative relationships across academic and professional departments to ensure service delivery with minimal operational impact.
• Act as the lead contact for complex queries and dispute resolution, representing the University in external industry forums, regulatory bodies and in the commercial management of service contracts.
• Undertake any other duties commensurate with the grade of the post.

Person Specification

Our diverse community of staff and students recognises the unique abilities, backgrounds and beliefs of all. We foster a culture where everyone feels they belong and are respected. The following criteria outline the essential and desirable qualifications and experience for this role:

• City & Guilds 2377-77 (or 2377-01/02) in the Inspection and Testing of Electrical Equipment - Essential
• IOSH Managing Safely or equivalent health and safety qualification - Essential
• Proven experience managing a technical team and overseeing external contractors to ensure service quality and SLA adherence - Essential
• Experience in leading change and continuous improvement to include ISO 9001 and ISO 14001, and integrated management systems - Essential
• Advanced problem-solving and fault-finding skills with the ability to diagnose complex technical issues and assess long-term implications - Essential
• High-level proficiency in maintenance management software (e.g., Planon, CAFM Explorer) and data reporting via MS Office/Google Suite - Essential
• Exceptional communication and stakeholder management skills, with the ability to provide expert advice and resolve disputes professionally - Essential
• Experience in budgetary awareness and the procurement of services/equipment within a large, complex organisation - Desirable
• Good organisational and time management skills and a proven ability to keep accurate and reliable records - Essential
• NEBOSH General Certificate or higher-level electrical engineering qualification - Desirable
• Proven ability to influence and negotiate with diverse stakeholders to ensure compliance with safety standards, balancing operational needs with regulatory requirements - Essential
• Experience in the strategic analysis of testing data to identify risk trends and inform long-term maintenance and investment planning - Desirable

Additional Information

We are a Disability Confident Employer. If you have a disability and meet the essential criteria for this job you will be invited to take part in the next stage of the selection process. Closing Date: 26/07/2026.

We are a research university with a global reputation for excellence. Our ideas and expertise change the world for the better, making a real difference to society. Our University Vision outlines our commitment to building a diverse community of staff and students that recognises and values abilities, backgrounds, beliefs and ways of living for everyone.