Partner Manager

Salary: Competitive Plus Benefits
Location: Holborn Store Support Centre, London, EC1N 2HT
Contract type: Permanent
Business area: Nectar 360 Ltd
Closing date: 21 May 2025
Requisition ID: 305146

We'd all like amazing work to do, and real work-life balance. That's waiting for you at Sainsbury's. Everything our Nectar team does is powered and fuelled by data - and by great relationships with some of the UK's favourite brands. The Nectar 360 team focuses on developing loyalty programmes, turning amazing data into something that makes a difference, traditional media and digital. It's like an agency-within-a-retailer, and retail media is crucial. The culture might not be what you expect either, because there's no set-up quite like this one. The team is a real priority because it's connected to everything the business does and drives profitability. It's where you can take risks, learn from them and be recognised.

Are you passionate about customer loyalty and developing long-term client relationships? Do you have the gravitas, drive, and expertise to inspire key business objectives? If you want a role where you can make a significant impact on an organization and influence strategy, this could be the perfect opportunity for you. Join us and work for the biggest loyalty program in the UK. We value work-life balance and offer our colleagues as much flexibility as possible, allowing them to decide how, where, and when they work. This flexible approach combines remote and collaborative working with adaptable hours, giving you plenty of time and space for life outside of work while delivering against our business goals.

What you'll do

Nectar 360 - Partner Manager

Why join us

Are you passionate about customer loyalty and developing long-term client relationships? Do you have the gravitas, drive, and expertise to inspire key business objectives? If you want a role where you can make a significant impact on an organization and influence strategy, this could be the perfect opportunity for you. Join us and work for the biggest loyalty program in the UK. We value work-life balance and offer our colleagues as much flexibility as possible, allowing them to decide how, where, and when they work. This flexible approach combines remote and collaborative working with adaptable hours, giving you plenty of time and space for life outside of work while delivering against our business goals.

What you'll do

As a Partner Manager, you will combine exceptional client relationship management skills with the ability to interpret and apply consumer insights to provide long-term strategic loyalty solutions to our partners. You will develop annual joint business plans with partners and lead the execution to deliver on key workstreams. Overseeing multiple marketing campaigns and projects simultaneously, you will ensure they deliver measurable commercial benefits against joint business plan objectives. You will engage with the right stakeholders to provide effective solutions and interpret data insights to inform client solutions, delivering these insights back to partners clearly. Working closely with the Insight Manager, you will ensure alignment and consistently drive value from partnerships. Financial accountability is key, as you will manage multi-million-pound annual budgets and regular forecasts for partner organizations. You will foresee and plan revenue impacts, identify opportunities and risks, and proactively identify incremental revenue opportunities. Supporting the Group Partner Director and Partner Director, you will be involved in partner contract renegotiations to drive additional engagement and growth. You will own and develop all aspects of running the account, managing internal and external stakeholders, and leading monthly meetings and quarterly reviews with senior stakeholders. Building strong relationships with partner contacts, you will develop a good understanding of their business, strategies, and objectives to optimize engagement and revenue opportunities. You will also have line management responsibility for one fully-resourced Partner Executive and mentor junior members of the Partnerships team.

Who you are

We are looking for someone with experience in marketing, loyalty, and customer relationship management, preferably within a client account role. Knowledge within consumer loyalty or retail and experience executing CRM or data-driven marketing activities are essential. You should have previous ownership of financial targets and experience in budgeting and forecasting. Effective problem-solving skills and a results-oriented mindset are crucial. You should have a solid track record of engaging and managing key stakeholders both internally and externally, with strong project management abilities and attention to detail. Line management experience is desirable. Excellent communication and interpersonal skills are a must, with the ability to build positive relationships at all levels. You should be naturally interested in understanding customers, their behaviors, and how we can influence them.

Essential criteria

• Experience in marketing, loyalty and executing data-driven marketing activities ideally in a client account role managing internal and external stakeholders
• Strong project management abilities with attention to detail and the drive to make things happen
• Previous ownership of financial targets/experience of budgeting/ forecasting

We are committed to being a truly inclusive retailer, so you'll be welcomed whoever you are and wherever you work. Around here, there's always the chance to try something new - whether that's as part of an evolving team or somewhere else across the business - and we take development seriously and promise to support you. We also recognise and celebrate colleagues when they go the extra mile and, where possible, offer flexible working. When you join our team, we'll also offer you an amazing range of benefits. Here are some of them:

Starting off with colleague discount, you'll be able to get 10% off at Sainsbury's, Argos, TU and Habitat after 4 weeks. This increases to 15% off at Sainsbury's every Friday and Saturday and 15% off at Argos every pay day. We've also got you covered for your future with our pensions scheme and life cover. You'll also be able to share in our success as you may be eligible for a performance-related target bonus of up to 10% of salary (which may vary for Nectar360), depending on how we perform.

Your wellbeing is important to us too. You'll receive an annual holiday allowance and you can buy additional holiday. We also offer other benefits that will help your money go further such as season ticket loans, cycle to work scheme, health cash plans, pay advance (where you can access some of your pay before pay day) as well access to a great range of discounts from hundreds of other retailers. And if you ever need it there is also an employee assistance programme.

Moments that matter are as important to us as they are to you which is why we give up to 26 weeks' pay for maternity or adoption leave and up to 4 weeks' pay for paternity leave.

Please see for a range of our benefits (note, length of service and eligibility criteria may apply).