Part-Time Restaurant Manager

The Bishops Ave, London, England, N2 0BE

£17.26 per hour

Elior - More than a meal, it's a community.

We create welcoming, refined spaces where the over-55 community can come together, connect, and enjoy meaningful moments. Every dish is thoughtfully prepared using fresh ingredients, expert care, and a genuine passion for bringing people together.

Based onsite at our Bishops Avenue residence, we are seeking a Restaurant Manager to ensure that every event delivers a seamless, memorable guest experience while maintaining operational efficiency, quality standards, and profitability.

2 days out of 7 10:00am - 8:00pm 20 hours per week

This position is eligible for a performance based bonus in addition to base compensation. Bonus amounts and payout timing are determined by individual performance, achievement of team and company goals, and overall business results.

• Champion a resident first culture, ensuring every interaction reflects warmth, professionalism, and attention to detail


• Professionally and promptly manage incoming enquiries via phone and email, following up and driving them through to resolution


• Anticipate client and guest needs, resolving issues discreetly and proactively


• Gather client and guest feedback to continuously enhance the overall experience


• Conduct site show rounds for prospective clients, families, and partners


• Conduct menu tastings and work closely with clients to tailor events to their expectations


• Identify and develop marketing and promotional opportunities to enhance event uptake and brand awareness


• Maintain consistently high service standards aligned with brand and hospitality expectations


• Plan, coordinate, and execute catering services for events including corporate functions, conferences, and social events


• Oversee event setup, service flow, and breakdown to ensure flawless execution


• Collaborate with culinary, sales, and event teams to deliver cohesive and timely service


• Ensure menus, service styles, and event details align with client expectations and brand standards

• Passion for service excellence and people


• Proven experience as an Event Manager or in a senior hospitality/events role


• Strong project management skills with the ability to manage multiple events simultaneously


• Knowledge of KPIs and marketing techniques relevant to event and hospitality management


• Outstanding communication, presentation, and negotiation skills


• A strong customer service ethos with a genuine passion for creating memorable experiences


• A BSc/BA in PR, Marketing, Hospitality Management, or a related field (preferred but not essential)

The ideal candidate is a hands on hospitality leader who inspires service teams, anticipates guest needs, and consistently delivers elevated dining and event experience.

• Free, tasty meals - enjoy nutritious food on us while you work


• 28 days of holiday, increasing to 31 days after two years


• Paid volunteering days for causes you care about


• Career development and learning opportunities for all stages of your career


• Financial security - pension schemes and life assurance


• Exclusive discounts - save on entertainment, leisure, and travel