Part-time Keyholder - Portsmouth Retail Portsmouth

At Piglet in Bed, we're on a mission to become the home of long-lasting, natural comfort. Dreamt up in 2017 from our Founder Jess' Mother's garden shed in West Sussex, Piglet in Bed began with a simple idea: the best homes aren't perfect, they're personal. What started as a small collection of linen bedding has grown to include new fabrics and unmistakably "Piglet" designs, complemented by our curated selection of sleepwear and homewares. But one thing hasn't changed: our focus on the incredible team who make Piglet happen.

Role: Keyholder

Salary: £13.85/hour

Hours: 12 per week

Location: Gunwharf Quays, Portsmouth

What you'll be getting up to

• You will be required to hold a set of store keys, and will be expected to open and close the store in the absence of a member of management.
• You'll support the Store Manager in ensuring all minimum brand standards are achieved as well as creating a first class customer experience.
• You'll build great relationships with other store colleagues, and liaise regularly with the core Piglet team to ensure you're up to date, and feeding back important updates.
• You'll become an expert on our product range, engaging with shoppers to answer queries, give advice and share inspiration. You'll familiarise yourself with the brand story and deliver consistently on brand guidelines.
• You'll embody the Piglet brand, and make our customers feel at home within our stores, and excited to buy into the brand.
• You'll help us learn more about our in store shoppers.
• You'll support the Store Manager in maintaining our physical space; both delivering on brand visual guidelines and ensuring cleanliness and health and safety requirements are met.
• You'll maximise sales by building great relationships with customers, and sharing your product knowledge and suggestions.

Who we're looking for

• You'll need to be a real people person; the kind to put a smile on shoppers' faces, even if they don't make a purchase.
• You'll need to be self motivated and proactive, keeping busy even when the store is not.
• Communication is essential in this role, as a distributed team, we need to ensure information and ideas are free flowing.
• You'll need to have a passion for our products; at PiB we love playful colours and creating bold combinations to suit individual tastes. We're looking for someone who can listen to shoppers and confidently make product suggestions.

What it's like to work at Piglet in Bed

• The hourly rate for this role is £13.85 - we're proud to pay UK Living Wage, a voluntary measure we're taking to make sure our salaries meet our employees real, everyday needs.
• We offer a generous 50% discount on our products and plenty of chance to get your hands on treats (birthdays, piglet of the month, photo competitions and product sweepstakes).
• Piglet in Bed offers 33 days of holiday annually (pro rata for part time staff), alongside 2 paid days for volunteering.
• You'll get access to our reward and wellbeing platform, which gives access to discounts on 100s of retailers, an online GP, support services and financial rewards, as well as life assurance cover.

Accessibility and Working Rights

• We strive to make sure our recruitment process is accessible to everyone. If you'd like an accommodation or adjustment for a disability or any other reason during our hiring process, please let us know.
• All applicants must have the right to work in the UK as Piglet in Bed is unable to sponsor or transfer any visa applications at this time.