Paralegal (Maternity Cover)

Who are Diligenta? Diligenta's vision is to be acknowledged as Best in-class Platform based Life and Pensions Administration Service provider. Customer service is at the heart of everything we do, and our aim is to transform our clients' operations. A business that has been described as 'home' by existing employees, we drive a culture that is founded on positive change and development.Summary of the roleWe are looking for a Paralegal to provide maternity cover within our Legal function, supporting the Company Secretary and Legal Counsels across a wide range of corporate, commercial and product-related matters. This role plays a key part in ensuring Diligenta receives accurate, timely and practical legal advice, particularly in relation to life assurance and pensions administration, commercial activity, and third-party management.Benefits

• 33 days including Bank Holidays
• Eligibility for an annual discretionary bonus scheme
• Personal and career development opportunities to progress your aspirations within the company as well as through our global parent company (Tata Consultancy Services)
• Access to Perks at Work (an online discounted shopping platform) saving you money on a wide range of goods and services, including your weekly food shop, holidays and electrical goods
• Cycle to Work Scheme & Interest free Season Ticket loans
• A companywide Wellbeing programme, including an Employee Assistance Programme and other benefits/resources to support your mental/physical and financial wellbeing
• A comprehensive set of Moments that Matter policies, such as Carer's Leave, Foster Leave and Retirement Leave
• A contributory company pension scheme where we match your contributions up to 6%, Group Life Assurance ("Death in Service") & Group Income Protection

What you'll be doing

• Supporting and contributing to all areas of the Diligenta Legal function, ensuring alignment with wider organisational objectives.
• Managing the team legal referrals inbox, providing timely and accurate responses on trust law, consumer complaints and regulatory issues.
• Developing strong relationships with key stakeholders including Technical, Compliance, Data Protection and Complaints teams.
• Reviewing and advising on life assurance and pension product literature, customer communications and contract terms and conditions.
• Identifying and resolving legacy issues relating to life assurance and pension products.
• Maintaining accurate legal records, document management, scanning, logging and diary administration.
• Working closely with other functions to support effective incident resolution and mitigate potential risks or breaches.
• Upholding and enhancing the reputation of the Legal Department as a trusted and reliable business partner.

What we're looking for

• Law degree or equivalent, with experience working in a legal practice.
• Ability to conduct legal research, interpret legislation and summarise case law clearly.
• Strong written and verbal communication skills with excellent attention to detail.
• Ability to apply legal principles to a wide range of operational and commercial processes.
• A proactive problem-solver with a flexible, positive attitude and strong work ethic.
• Professional maturity, resilience and the ability to manage competing pressures and deadlines.
• Ability to balance commercial considerations with sound legal and corporate governance.
• Working knowledge of online legal research tools and MS Office applications.
• Ability to support non-legal colleagues in resolving technical issues.
• Commitment to keeping up to date with legal and regulatory developments.

If you need any help or adjustments for any stage within the recruitment process due to health, disability, or any other reason, please let us know.