Panel Support Manager - Edinburgh

3-Month Contract | Hybrid - 2 days per week in Edinburgh

We are recruiting for an experienced Panel Support Manager to join a public sector organisation on an initial 3-month contract. This role plays a key part in ensuring the effective delivery of panel operations through strong people management, high-quality administration and robust governance.

You will lead and manage a team of Panel Support Coordinators, ensuring panels are fully supported through efficient, compliant and well-organised administrative processes. Working closely with the Operations Management team, you'll support resource planning, panel scheduling and priority decision-making, while driving continuous improvement across administrative systems and standards.

Responsibilities include:

• Leading, managing and developing a team to deliver high-quality panel support
• Supporting panel scheduling, resource planning and priority applications
• Overseeing preparation and follow-up of panel documentation in line with policy and procedures
• Producing and quality-assuring agendas, minutes, records and correspondence
• Managing confidential and sensitive information in line with GDPR and document control requirements
• Supporting complaints, FOI and DSAR requests within statutory timescales
• Contributing to wider organisational projects and service improvements

You will be a confident and proactive people manager with strong administrative leadership experience, ideally within a public sector or regulated environment. You'll be highly organised, calm under pressure and comfortable dealing with sensitive and sometimes distressing information.

Key requirements:

• Minimum 2 years' line management experience, including performance and absence management
• Strong experience designing, managing and improving administrative processes
• Excellent written and verbal communication skills
• Experience handling confidential information, GDPR, FOI and DSARs
• Comfortable working in a hybrid environment and using digital systems effectively
• Resilient, flexible and professional in approach

Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.