Packaging Manager

Packaging Artwork Manager

Location: Flexible / Hybrid
Reporting to: Head of Technical, Quality & NPD Process

Permanent, full-time, 39 hours per week

About Us

At Pets, we're dedicated to making life better for pets and the people who love them. From nutritious food to innovative accessories, our own-brand products are at the heart of what we do designed with care, quality and creativity.

Packaging plays a crucial role in bringing these products to life. It's how we communicate, build trust and make it easy for our customers to choose what's right for their pets.

We're now looking for a Packaging Artwork Manager to lead this space and help shape how our brand shows up on shelf and online.

The Role

This is a fantastic opportunity to take ownership of our packaging artwork strategy and delivery. You'll lead a talented team, working closely with suppliers, agencies and internal stakeholders to ensure our packaging is compliant, consistent and visually compelling.

You'll play a key role in delivering our 3-year Packaging Roadmap-driving innovation, improving processes and ensuring the highest standards across all artwork and print outputs.

What you'll be doing

• Lead delivery of packaging artwork in line with our long-term Packaging Strategy
• Manage and develop a team of artwork leads, ensuring clear ownership and balanced workloads
• Ensure robust processes, templates and checklists are in place for consistent and compliant delivery
• Oversee artwork sign-off processes and ensure all outputs meet required standards and timelines
• Work closely with suppliers, agencies and internal teams to drive continuous improvement in artwork and print processes
• Set and track KPIs across internal teams and external partners to ensure performance and accountability
• Identify training and development needs within the team and support capability building
• Keep up to date with industry trends, innovations and print finishes-bringing fresh ideas into the business
• Support cross-functional collaboration and communicate progress across the business
• Explore new research and development opportunities with industry experts and partners

What we're looking for

• 5+ years' experience in packaging artwork management
• Experience managing packaging artwork across complex supply chains
• Strong understanding of end-to-end manufacturing and print processes (FMCG experience beneficial)
• Proven people management experience across internal teams and external partners
• Ability to manage budgets, timelines and multiple projects effectively
• Experience with project management tools (PRINCE2 is a bonus)
• A degree (or equivalent) in packaging or a related field

Skills that will help you thrive

• Strong communication and stakeholder management skills
• Highly organised, with the ability to manage multiple priorities
• Strategic thinker with excellent attention to detail
• Proactive, solutions-focused mindset
• Confident presenting ideas and influencing outcomes
• A collaborative team player who brings others along on the journey

Why join Pets?

• Play a key role in shaping how our products come to life for millions of pet owners
• Be part of a purpose-driven business that cares deeply about pets and their wellbeing
• Work in a supportive, collaborative environment where your ideas truly matter
• Opportunity to drive innovation and make a visible impact across our range

Pets just see people. They aren't biased and they don't discriminate. We take our inspiration from pets, and we value and respect difference in all its forms. Our aim is to reflect the diversity of the communities we operate in, and every colleague can help us achieve this. We encourage our people to be themselves so even if your skills and experience don't perfectly align, if you think you can make a unique contribution through your values and behaviours, we want to hear from you!