PA to Management Board and Office Manager CEO Office London Office

PA to Management Board & Office Manager

Job Type: Full Time
Location: Cape Town, South Africa (Hybrid, 2-3 days a week in the office)

Job Summary

The Personal Assistant will be responsible for delivering efficient and professional administrative support to members of the Management Board, ensuring smooth day to day operations. The role involves complex diary management across multiple time zones, coordinating travel and logistics, supporting executive level relationships, and participating in office management responsibilities. The assistant will also provide occasional support to the CEO during the Executive Assistant's absence.

Key Responsibilities

• Provide comprehensive support to Management Board members, with varying levels of assistance required
• Manage complex diaries and scheduling across multiple time zones
• Coordinate travel arrangements, including detailed itineraries and regional tours
• Submit expense claims, raise purchase orders, and process invoices for payment
• Organise logistics for off site meetings and events
• Provide general administrative support as required
• Coordinate with the CEO's Office to maintain strong executive level relationships
• Record and capture Management Board interactions using Salesforce
• Provide cover and support to the CEO during periods of absence of the Executive Assistant
• Support office management, with on site presence required 2 3 days a week

Requirements

• Proven experience supporting multiple executives or teams in a Personal Assistant or similar role
• Strong diary management experience, including managing complex and changing schedules
• Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook)
• Excellent organisational and time management skills, with the ability to manage multiple priorities
• Strong verbal and written communication skills
• High level of discretion and ability to handle confidential information
• Ability to research and coordinate complex travel arrangements
• Proactive, self motivated, and able to work independently as well as part of a team
• Experience using Salesforce is highly desirable

Preferred Qualifications

• Previous experience supporting senior executives or board level stakeholders
• Experience working in a fast paced, corporate environment
• Familiarity with CRM systems such as Salesforce

Diversity & Inclusion at TM Forum

At TM Forum, we're building a workplace where everyone can belong, feel respected, supported and able to do their best work. We welcome talent from all walks of life to join our global community, which is made stronger by the different perspectives, backgrounds and experiences each person brings. We hire based on skills, potential and values, never on assumptions about who someone is or where they come from. We actively work to ensure our recruitment and people practices are fair, inclusive and free from bias.