Overnight Guest Services Specialist

Posted 1 hour 38 minutes ago by Brightstar Hospitality Management

Permanent
Full Time
Other
Birmingham, Tyseley, United Kingdom, B11 2
Job Description

Brightstar is an award-winning hospitality management company dedicated to guest excellence. As a Night Porter, you'll be the reassuring overnight presence, greeting guests, handling late check-ins, and supporting the hotel team to ensure safety and smooth operations.

You'll conduct security rounds, respond to guest requests with calm professionalism, and help maintain the lobby and public areas to the highest standards throughout the night.