Outpatient Clinic Receptionist

Posted 5 hours 1 minute ago by NHS

Permanent
Part Time
Other
Nottinghamshire, Sutton-in-ashfield, United Kingdom, NG171
Job Description

Sherwood Forest Hospitals NHS Foundation Trust

Outpatient Clinic Receptionist

Closing date: 10 May 2026

Come and Join our Team of Outpatient Receptionists

We are seeking a motivated and enthusiastic individual with a keen eye for detail, dedicated to placing patient and customer care at the forefront of our service. This is a part time, fixed term opportunity.

Responsibilities
  • Proficiency in computer skills and the ability to navigate our various computer systems competently.
  • Solid customer care skills and prior experience, preferably in an office or reception setting.
  • Flexibility in your approach to work, including a willingness to cover reception in any Outpatient area. You may be asked to provide reception cover at Kings Mill Hospital, Ashfield Health Village, Mansfield Community Hospital and our up and coming Community Diagnostic Centre.
  • Availability to work any day of the week between 8:00 am and 8:00 pm to accommodate the needs of our clinics (rotas will be provided in advance).
  • Directing patients to the correct clinic if they are in the wrong area.
  • Managing outgoing patient appointments once they have been seen by their consultant.
  • Weekend work will be part of this role on a rota basis, to meet the needs of the service.

If you're ready to embark on an exciting journey, apply today to become our Outpatient Clinic Receptionist! Your attention to detail and commitment to patient care will play a vital role in our mission to provide outstanding healthcare services.

Person Specification Knowledge
  • Computer literate, with experience of using a keyboard.
  • Knowledge of Careflow PAS
  • Knowledge of CRIS
  • Knowledge of Endo Base
  • Knowledge of Medi Logic
  • Experience in the NHS in general
  • Experience of Cardio Base
Qualifications
  • To be educated to O'level / GCSE equivalent or to have previous administration experience
  • To possess GCSE A-C passes including Math and English equivalent
Experience
  • Clerical experience
  • Customer care experience.
  • 18 week RTT knowledge and experience
Contractual Requirements
  • Regular attendance and willingness to work flexible hours as necessary including weekends
  • Must be able to travel between sites if required
  • Ability to sit for prolonged periods
Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

Sherwood Forest Hospitals NHS Foundation Trust