Orthopaedic Clinical Support
Posted 2 hours 6 minutes ago by Morgan McKinley
We are seeking a highly skilled and enthusiastic Orthopaedic Clinical Support Specialist to join an industry-leading, award-winning medical and surgical distribution company. Recognized as a top employer, our client partners with premier global medical technology brands to deliver high-performance surgical and healthcare solutions across Ireland.
In this pivotal role, you will focus on supporting and expanding a premier Joints portfolio (Hips & Knees). Working alongside Territory Sales Managers and key hospital decision-makers, you will provide vital clinical assistance in the operating theatre, educate clinical staff, and ensure exceptional service delivery to accounts throughout the South of Ireland.
Key Responsibilities Clinical & Theatre Support- Provide expert hands-on clinical and technical support during surgical procedures in the operating theatre.
- Educate, train, and support surgeons, nurses, and multidisciplinary healthcare teams on product usage and best practices.
- Maintain complete certification requirements (e.g., product/brand accreditations) and ongoing Continuing Professional Development (CPD).
- Utilize and support advanced surgical technologies, including navigation, robotics, and digital enabling tools.
- Build deep, trust-based relationships with Key Decision Makers (KDMs) and clinical staff across accounts.
- Understand formal and informal hospital power structures to effectively influence product adoption and customer satisfaction.
- Provide reliable, customer-obsessed support that delivers dependable solutions and seamless account service.
- Monitor competitor activity and stay updated on emerging industry trends and digital technology advances.
- Manage daily schedules and administrative tasks efficiently to align with surgeon timetables and team goals.
- Assist with stock management, budget awareness, and the submission of tendering documentation as required.
- Maintain flexibility to cover other geographic regions across Ireland as operational demands require.
- A relevant clinical qualification with hands-on clinical experience is required (experience in orthopaedic hip and knee implants preferred).
- Aptitude or experience working with orthopaedic navigation, robotic, or digital enabling technologies.
- Comfortable operating in a fast-paced operating room (OR) environment.
- Outstanding interpersonal and influencing skills, with the ability to build immediate trust and rapport.
- High attention to detail, strong problem-solving skills, adaptability, and the ability to work under pressure to tight deadlines.
- A proactive attitude toward business development and supporting sales growth is a distinct advantage.
- Proficient in Microsoft Office suite.
- A full, clean driving license (travel required).
- Highly competitive compensation package commensurate with experience.
- Opportunity to work with market-leading, global orthopaedic surgical brands.
- Continuous professional development, comprehensive product training, and career progression support.
- A supportive, dynamic culture in a certified "Great Place to Work".