Oracle Revenue Management Production Support Service Engineer

6 Month FTCSalary: Dependent on experienceHybrid: 2 days a week in the officeA global consultancy firm is looking for an experienced Service Engineer to join its Oracle Cloud production support team. The role will focus on supporting Oracle Cloud Revenue Management, Receivables, and Intercompany operations. This is a highly cross functional position requiring both technical and financial accounting expertise, especially in revenue recognition under ASC 606 and IFRS 15.

• Provide day-to-day support for revenue recognition processes in accordance with ASC 606 / IFRS 15 standards.
• Troubleshoot and maintain configurations related to revenue contracts, performance obligations, and standalone selling price (SSP) calculations.
• Resolve issues involving revenue deferrals, allocations, and accounting adjustments.
• Support multi GAAP and multi currency reporting and ensure compliance across reporting standards.
• Manage deferred and unbilled revenue processes.
• Prioritise and resolve user support requests and document technical resolutions.
• Contribute to system upgrades, patch testing, and ongoing system performance monitoring.

• Diagnose and resolve issues related to invoicing, credit memos, and adjustments.
• Support the AutoInvoice process for transaction imports from external systems.
• Manage manual and automated receipts, lockbox processing, and payment matching.
• Oversee collections processes, ageing analysis, and dunning strategies.
• Ensure tax accuracy on transactions and maintain integration with external tax engines (e.g., Vertex or Oracle Tax).

• Maintain intercompany revenue recognition rules and enforce transfer pricing policies.
• Support intercompany invoicing and netting processes using Oracle Cloud Financials.
• Troubleshoot issues related to balancing rules and eliminations to ensure accurate consolidated reporting.

• Reconcile subledger (AR) with the general ledger (GL) to ensure data integrity.
• Support month end and quarter end close activities for revenue and receivables.
• Validate that accounting entries align with GAAP, IFRS, and applicable tax standards.

• Write and troubleshoot SQL queries related to revenue, receivables, and intercompany data.
• Investigate and resolve AutoInvoice errors and discrepancies in revenue allocation or journal entries.
• Support integrations across modules such as Order Management, Projects, Contracts, and Supply Chain Finance.
• Work with REST/SOAP APIs and bulk data import tools (FBDI/ADFdi) to manage transactions at scale.
• Optimise performance for high volume transaction processing environments.

• Assist with audit and compliance activities, including tax and SOX related reviews.
• Generate revenue recognition, deferred revenue, intercompany netting, and ageing reports as required.
• Ensure that approval workflows, documentation, and control mechanisms are maintained.

• Manage Oracle Cloud Service Requests (SRs) and interface with Oracle Support (MOS).
• Track and test quarterly release updates from Oracle Cloud.
• Validate any changes to revenue rules, intercompany setups, and invoicing configurations before deployment.
• Provide end user support to finance, accounting, and tax teams.
• Maintain documentation for key business processes, including SOPs for invoicing, revenue, collections, and intercompany handling.

• In-depth knowledge of ASC 606 / IFRS 15 revenue recognition standards.
• 5+ years experience supporting Oracle Cloud modules: Revenue Management, Receivables, and Intercompany.
• Strong understanding of AutoInvoice, payment applications, and collections.
• Proficient in SQL for troubleshooting financial data issues.
• Experience using FBDI and ADFdi for mass data operations.
• Familiarity with period close and reconciliation activities.
• Understanding of SOX compliance and audit documentation standards.
• Hands on experience with Oracle Financials integrations and data flows across modules.
• Strong analytical, problem solving, and communication skills.