Optical Manager - Sefton

Optical Manager

Location: Sefton - Liverpool

Salary: £45,000 DOE

Contract: Permanent

Hours:

Week 1:
Monday - Friday: 09:00 - 17:30

Week 2:
Saturday: 09:00 - 17:30
Monday: 09:00 - 17:30
Tuesday: 09:00 - 17:30
Thursday: 09:00 - 17:30
Friday: 09:00 - 17:30

The Role

We're looking for a qualified Optical Manager to join a busy and customer-focused optical department.

As Optical Manager, you'll play a key role in ensuring the team has everything they need to deliver excellent patient and customer care. You'll oversee the day-to-day operation of the department, support your team and work closely with the Optometrist to maintain high clinical and customer service standards.

The business operates a fixed-price approach, meaning customers receive straightforward pricing without the pressure of up-selling or additional costs for features such as thinner lenses or anti-scratch treatments.

You'll also benefit from strong support from wider clinical and management teams, including regular business updates, performance feedback and ongoing professional support.

About You

You'll be responsible for overseeing the entire optical operation, including managing and supporting Optometrists and Optical Assistants, ensuring compliance processes are followed and helping the department achieve its targets.

Your responsibilities will include:

• Managing and developing the optical team
• Coaching colleagues and supporting their professional development
• Overseeing compliance processes and procedures
• Reviewing sales forecasts and departmental targets
• Managing customer and patient queries
• Overseeing clinic management
• Managing the shop floor process
• Ensuring the department is fully equipped to meet customer needs
• Working closely with the Optometrist to deliver excellent clinical and customer care
• Ensuring the department operates efficiently in a fast-paced environment

You'll need:

• To be a fully qualified Dispensing Optician registered with the GOC
• To be on track to meet the statutory CPD points requirement
• Proven leadership experience within a fast-paced optical environment
• Confidence in coaching and developing others
• Excellent customer and patient care skills
• Strong organisational and time-management skills
• A driven and ambitious approach to achieving departmental targets
• The ability to manage multiple responsibilities in a busy environment

Benefits

In return, you'll receive an excellent benefits package, including:

• Salary of £45,000 DOE
• Discretionary company bonus
• Company pension with up to 7% matched contributions
• 15% colleague discount in-store and online
• Access to wellbeing services, including a 24/7 virtual GP, counselling and employee assistance helpline Health and dental cash plans
• Discounts across a wide range of services and activities
• Professional indemnity insurance
• GOC fees paid
• CET package
• Flexible working patterns in accordance with 7-day opening Inclusion networks and colleague support initiatives
• Excellent parental leave policies, including maternity and adoption leave, paternity leave, shared parental leave and neonatal care leave
• Support for colleagues undergoing fertility treatment

INTERESTED?

If you are interested, then please contact me on OR - I will answer any questions and provide all details needed.

Recommendations / Refer a Friend

Vivid Optical are working in partnership on this vacancy/optical group. If you are not interested but know someone who would be perfect for such a job, then we can offer up to £500 for each successful recommendation.

Please contact me on and we will keep you informed about the £500!