Operations Team Leader

Posted 2 days 12 hours ago by Mole Valley Farmers Limited

Permanent
Full Time
Other
Not Specified, United Kingdom
Job Description
Operations Team Leader

Application Deadline: 25 August 2026

Department: Retail

Employment Type: Full Time

Location: South Molton

Reporting To: Tracey Nicholls

Description

We're looking for a motivated, organised, and hands on individual to join our team as an Operations Team Leader. If you enjoy leading people, take pride in high standards, and want to be part of a business that supports rural communities, we'd love to hear from you.

About The Role

Contract: Permanent

Hours: Full-time

Hours of Work: 37.5Hours per week, working 5 out of 7 days

As Operations Team Leader, you'll support the Operations Manager in the day-to-day running of the store - leading the Operations Team to deliver excellence in stock management, replenishment, compliance, and store presentation. You'll be a visible and supportive leader, helping to create a safe, efficient, and positive working environment while ensuring our customers receive the best possible service.

Key responsibilities include:
  • Supervising and motivating the Operations Team to deliver consistently high standards
  • Supporting stock processes including deliveries, replenishment, and inventory accuracy
  • Ensuring compliance with health & safety, audit, and company procedures
  • Leading by example in safe working practices and reporting any issues or near misses
  • Supporting store presentation, merchandising, and promotional activity
  • Helping to reduce stock loss and improve operational efficiency
  • Overseeing key daily tasks such as banking, reporting, gap scans, and credit claims
  • Deputising for the Operations Manager and contributing to store leadership
  • Supporting the store to achieve KPIs and commercial success
About You
  • Proven experience in a supervisory or team leader role, ideally within a retail or operational environment
  • Strong organisational and communication skills
  • Good IT skills and confidence using business systems
  • Knowledge of health & safety and compliance standards
  • A proactive, adaptable, and team-focused approach
  • AMTRA, BASIS, or knowledge of FIAS/UFAS/NOPS (desirable)
  • Forklift licence or willingness to train
What We Offer
  • Scottish Widows contributory pension - company will match up to 5%
  • Up to 25% colleague discount in store
  • Free parking on site
  • 33 days of annual leave, including bank holidays (pro-rated for part-time colleagues)
  • Excellent training and development opportunities
  • Plenty of career progression opportunities
  • Life Assurance
  • Employee Assistance Programme with Retail Trust
  • Comprehensive colleague benefits
  • Enhanced Family Leave Policies