Operations Support: Projects

Location: Read, Lancashire (Office-Based) Full-Time, Permanent Closes: 28 July 2026

The Role

Are you organised, proactive and confident supporting an operations team? Do you enjoy coordinating information, keeping tasks on track and helping projects run smoothly from start to finish?

Vital Synergy is looking for an Operations Support to join our growing team. This office based role is ideal for someone with strong administration skills, excellent attention to detail and the ability to support project coordination, documentation, communication and day to day operational tasks within a fast paced commercial engineering environment.

About Vital Synergy

With over 20 years of engineering excellence, Vital Synergy is a trusted partner in delivering end to end building solutions. We support the transition to clean energy and low carbon systems through innovative building services engineering, renewable energy integration, energy efficiency solutions, and collaborative partnerships that drive sustainability across communities and industries.

Our Expertise

We specialise in the design, installation, and management of decentralised energy and multi utility networks, focusing on low and zero carbon technologies. Our expertise spans bespoke commercial heating, industrial plumbing, and mechanical engineering. Our remote access BMS platforms enable clients to monitor, measure, and optimise energy use for greater efficiency and sustainability.

Key Responsibilities

• Project Administration Support: Support the Operations Support Manager and wider projects team with daily administrative duties across commercial projects
• Pre Construction Support: Assist with setting up new projects, saving documentation, issuing information, maintaining trackers and helping prepare project folders on SharePoint
• Communication & Coordination: Liaise with site managers, project managers, directors, clients, suppliers and subcontractors to ensure information is shared clearly and actions are followed up
• Programme & Delivery Support: Help monitor project programmes, delivery dates and site requirements to support the team in meeting key deadlines
• Purchase Orders & Supplier Support: Raise, issue and track purchase orders, request quotes, chase deliveries and help resolve supplier queries where required
• Subcontractor Support: Assist with subcontractor onboarding, compliance documentation, insurance, DBS/CSCS requirements and general project related queries
• Meeting & Action Support: Support with arranging meetings, preparing notes, updating action trackers and following up on outstanding tasks
• Handover Packs: Help put together project handover packs, including relevant certificates, commissioning information, O&M information, warranties, datasheets and close out documentation
• Document Control: Save, file and maintain accurate project records, drawings, site information, RAMS, compliance documents and correspondence in the correct locations
• General Office Duties: Assist with opening and closing the office, replenishing coffee and kitchen supplies, maintaining stationery levels, supporting visitors and helping keep the office organised
• Wider Team Support: Provide flexible support to the Operations Support Manager, project managers and directors with any reasonable administrative tasks required to keep projects running smoothly

Experience & Qualifications

• Experience in administration or project support
• Strong organisational skills: ability to manage multiple tasks, prioritise workload and keep accurate records
• Confident communicator: comfortable liaising with site managers, project managers, directors, suppliers, subcontractors and clients
• Proactive approach: able to anticipate needs, follow up actions and work well in a busy project environment
• Attention to detail: ensuring project documents, purchase orders, trackers and handover information are accurate and up to date
• IT proficiency: experience using Microsoft Office Suite, Outlook, Excel, SharePoint and Teams
• Team player: willing to support colleagues across operations, projects and office administration
• Knowledge or interest in mechanical, electrical, construction or commercial project environments would be beneficial
• Full UK driving licence
• Right to work in the UK

What We Offer

• Competitive salary, up to £27,000 PA depending on experience
• Company pension scheme
• On site parking
• Mobile device / laptop
• Employee discounts
• Additional holiday day after 2 years' service
• Ongoing training and professional development
• Clear career progression pathways
• Opportunity to work on large scale commercial and low carbon projects