Operations Manager English-speaking

With a legacy of innovation spanning over 45 years, TAIT has grown from pioneering in rock 'n' roll concert staging to setting the global standard for extraordinary live events and experiences through cutting-edge technology, precision engineering, and creative design. TAIT's 20 global offices have developed iconic productions and experiences in over 30 countries, all seven continents, and even outer space for renowned performers, theme parks, exhibits, and venues across the globe, including partnerships with Taylor Swift, Cirque Du Soleil, Royal Opera House, Nike, NASA, Bloomberg, Google, Beyoncé, and The Olympics The General Manager, Airworks Operations is responsible for ensuring smooth day to day operational performance while driving strategic initiatives that support Airworks' growth and integration with TAIT. This role focuses on operational excellence, financial oversight, facilities and systems management, and cross functional leadership. The General Manager serves as Airworks' central operational leader, balancing hands on management with strategic planning to enable scale, efficiency, and long term success. Oversee daily operational activities across facilities, production support, IT systems, logistics, and inventory. Implement and monitor KPIs that measure operational efficiency, quality, delivery, and financial performance. Manage vendor relationships, contracts, and procurement processes to ensure cost effective operations. Ensure Health & Safety compliance and support facility renovation and infrastructure projects. Team Leadership & Development Build, coach, and mentor high performing operational teams that reflect Airworks' culture and TAIT's values. Partner with the People team on talent planning, org structure, role clarity, and succession planning. Stakeholder Management Support client facing teams by ensuring operations enable successful project delivery. Financial & Business Performance Oversee budgeting, forecasting, and financial planning processes. Monitor performance against revenue, margin, and EBITDA targets, ensuring responsible cost management. Manage banking access, financial controls, and secure operational procedures. Lead project performance tracking and support business development initiatives including rentals and new service opportunities. Attend meetings, seminars, and training sessions as required. Reasonable accommodations may be made to enable an individual with disabilities to perform the responsibilities and accountabilities outlined above. Other duties may be assigned to meet business needs. Fluency in English communication skills required; Dutch preferred Bachelor's degree in Business Administration, Engineering, Management, or related field (Master's preferred). 10+ years of progressive leadership experience in operations, general management, or cross-functional project leadership, ideally within the media, live entertainment, staging, events, fabrication, festivals, technical studio operations, or similar sectors. Strong background in managing P&L, KPIs, and delivering measurable business results. Proven track record of leading large, diverse, cross-functional teams in complex project environments, delivering process improvement and workflow optimization. Exceptional communication, negotiation, and stakeholder management skills. Knowledge of IT systems, logistics, facilities, and vendor management. Fully on-site presence in the Amsterdam area (remote/hybrid not available due to nature of work)