Operations Manager

Site Services Lead - Leixlip

Our client is an elite service provider in critical and controlled environments, specialising in the Semiconductor, Data Center, and Pharma/Healthcare industries. Their Technical Site Services team delivers cleanroom performance testing, certification services, protocol management, and cleaning and construction management.

Job Summary

Our client is seeking a Site Services Lead to take day-to-day ownership of project delivery, health & safety, people management and commercial performance across their cleanroom and controlled-environment sites. This is a broad, hands-on leadership role spanning project execution, client relationship management, contamination control programs, and team oversight, suited to someone comfortable operating across operational, commercial and compliance functions.

Key Responsibilities

• Responsible for the performance, quality and H&S of the team, including legal compliance, documentation, training and accident investigation.
• Prepare customer quotes and manage invoicing.
• People management, including contracts and documentation.
• Financial oversight, including payroll, pension, CSO returns and pay rates.
• Sourcing, hiring and induction of all new employees.
• Customer meetings and management of customer contracts.
• New business development.
• Day-to-day responsibility for management of all project activities.
• Prepare and implement the Project Execution Plan.
• Prepare project status reports.
• Oversee the production and maintenance of all project plans.
• Monitor and update progress of the project against the plan.
• Identify, process and resolve issues through the Issues Management Procedure.
• Identify and action project changes through the Change Management Procedure.
• Monitor and address project risks through the Risk Management Procedure.
• Prepare Management Meeting agendas and minutes.
• Act in the customer's best interests for successful completion of the project.
• Hold full authority, vested by the customer and the contractor, to enforce construction clean policies as outlined in the specifications and other contract documents.
• Attend relevant construction coordination meetings.
• Manage the overall construction clean program, and organise and oversee protocol training sessions required for persons entering the Clean Zone.
• Maintain electronic records of each person's completion of the protocol training program.
• Monitor, record and distribute particle counts and environmental data taken during Clean Zone construction.
• Review deviations from the Contract Documents, including specifications and cleanliness levels, and direct and review subsequent correction.
• Record violations by type and contractor/subcontractor.

Qualifications

• Proven experience in a senior site services, project or operations management role within cleanroom, construction, or controlled-environment settings (Semiconductor, Data Center or Pharma/Healthcare industries preferred).
• Strong working knowledge of Health & Safety legislation, with experience managing compliance, documentation, training and accident investigation.
• Demonstrated project management experience, including project execution planning, and issues, change and risk management.
• Experience managing people, including recruitment, induction, contracts and day-to-day team leadership.
• Commercial and financial acumen, including experience with quoting, invoicing, payroll and budgeting.
• Strong stakeholder management skills, with experience managing customer relationships and contracts.
• Relevant third-level qualification in Construction Management, Engineering, Health & Safety, or a related discipline, or equivalent experience.
• Excellent communication, organisational and problem-solving skills.