Operations Manager
Posted 1 day 3 hours ago by Asda Stores Ltd
Job Title: Operations Manager
Location: Yeovil
Employment Type: Full time, Permanent
Salary: Competitive salary plus benefits
Closing Date: 12 August 2026
Apply to register your interest for upcoming Operations Manager vacancies across Somerset. Asda invites you to Find Your Everything. This role delivers excellent execution across the store and embeds routines that improve availability, reduce waste, and control shrink. You will review store processes to meet metrics and KRAs for availability, waste, and shrink by embedding routine and process into the shop floor, adhering to contract base management and wage control, while leading and coaching our managers and teams to high store standards across Ambient, Fresh, George, and General Merchandising in large-format stores.
As an Operations Manager, you lead with heart, recognise effort and growth, create an environment where people feel valued, trusted, and motivated to step up. You listen with empathy, respond with care, and enable open, respectful conversations on the shop floor and beyond. You are transparent in decisions, share the "why" behind actions, and invite your team to solve challenges together. You support your team by coaching through questions, encouraging ownership, and celebrating initiative. You aim to serve with heart and pride, driving the stores selling agenda with healthy competition across the trading floor by bringing the "Asdaness" to work every day.
Responsibilities- Deliver excellent execution across the store and embed consistent routines that improve availability, waste reduction, and shrink control.
- Review store processes to deliver strong metrics and KRAs for availability, waste, and shrink.
- Embed routines and processes across the shop floor, adhering to contract base management and wage control.
- Lead and coach store managers and teams to maintain high store standards across Ambient and Fresh departments as well as George and General Merchandise in large-format stores.
- Foster a culture of empowerment, collaboration, and open communication on the shop floor and beyond.
- Coach leadership teams to deliver brilliant shopfloor standards and develop future talent through continuous improvement of routines and processes.
- Drive the selling agenda with customer-focused initiatives and maintain healthy competition on the trading floor.
- Ensure compliance with store policies and legal requirements while maintaining a safe and welcoming environment for colleagues and customers.
- Execution and results-focused: a passion for getting things done right, first time, every time, with resilience and accountability for managers.
- Commercial awareness: understanding how availability, waste, and shrink impact performance and how to improve them; lead the shrink agenda with clear actions.
- Coaching and Leadership: ability to coach and develop leadership teams, drive routine and process improvements, and foster a culture of serving customers with personality, heart, and pride.
- Organised and efficient: thrive in a fast-paced environment; prioritise and delegate to ensure promotional activity is delivered to brief and on time.
- Collaborative: work cross-functionally to ensure smooth operations and a seamless customer experience.
- Data-driven: use insights to inform decisions and drive operational improvements, manage the shrink agenda, and ensure store legality and compliance for customers and colleagues.
- Experience managing diverse teams in a large-format retail environment with energy and pace.
- Strong operational knowledge across food and non-food departments.
- Track record of improving availability, reducing waste, and managing shrink.
- Confidence in developing large teams and managing change through leadership and resilience.
- Experience managing ER cases and understanding HR policies and processes.
- Strong organisational skills and commitment to excellent customer service.
- Colleague discount: 15% off at Asda from day 1 for you and a nominated user.
- Discretionary company bonus scheme.
- Enhanced electric car scheme and related benefits.
- Free eye tests for you and a nominated user.
- Discounted rates on Asda services and partner offers (Mobile, Pharmacy, Opticians, Personal Loan, Pet Insurance, Travel Insurance, Travel Money, Tyres, Breakdown Cover).
- Financial wellbeing tools including flexible pay and income tracker.
- Company pension and wellbeing resources (24/7 virtual GP, EAP, counselling, legal, mortgage, cancer and bereavement support).
- Inclusion networks and parental leave policies (maternity, adoption, paternity, shared parental leave, neonatal care leave).
Asda is reimagining retail with opportunities across many roles. Explore current open positions and apply to roles that fit your skills. You can also monitor your applications by visiting regularly.