Operations Manager

Employment: Full-Time, On-Site (Monday to Friday)

We are seeking an experienced Operations Manager to lead and oversee warehouse and fulfilment activities at a production facility in Co. Mayo. The successful candidate will manage daily logistics, ensure accurate inventory control, support digital operations, and maintain a safe, efficient warehouse environment.

• Manage daily warehouse, logistics, supply chain and fulfilment operations
• Develop, document and improve workflows and standard operating procedures
• Work with Production and Quality teams to maintain compliance and high standards
• Uphold strong safety, housekeeping and operational accuracy

• Manage digital systems including ERP, e-commerce and inventory tools
• Streamline and automate processes in order management, stock control and reporting
• Ensure smooth data flow between warehouse, production, e-commerce and finance

• Support Sales and Marketing with product launches, forecasting and promotions
• Maintain service levels for wholesale, retail and direct-to-consumer channels
• Oversee customer service processes and response times

• Lead key metrics: fulfilment rate, order accuracy, lead time, cost per order
• Use real-time data to monitor and improve performance
• Prepare weekly and monthly operational reports for senior leadership

• 2-4 years' experience in operations or supply chain roles (FMCG, pharma, e-commerce desirable)
• Experience with B2B and B2C operations
• Experience supervising or coordinating small teams

• Strong warehousing, logistics and inventory knowledge
• Skilled in ERP and digital systems
• Experience improving workflows or automating processes
• Excellent organisational and project management skills
• Analytical, proactive and process-driven
• Strong communication and interpersonal skills

• Experience in regulated environments (pharma, cosmetics, healthcare)
• Understanding of ISO, GMP or similar quality standards
• Familiarity with ERP platforms

This full-time, on-site role is based in Co. Mayo, with easy access from Ballina and surrounding areas. To apply or request further details, please contact the recruitment consultant managing this position.