Operations Manager - International Company

For one of our clients, an international organization, we are looking for an Operations Manager to strengthen its team in Brussels.

This position sits at the intersection of operations, administration, finance, and information systems. Your main responsibility will be to ensure that the various operational flows run smoothly and, when an issue arises, to coordinate with the appropriate stakeholders until it is resolved.

This is therefore neither an accounting position, nor an IT role, nor a highly technical Supply Chain function. Above all, we are looking for an operational coordinator who can manage several topics simultaneously and ensure that issues and requests move forward.

Your Role

You will be responsible for the day-to-day monitoring of operations, from receiving orders through to invoicing and handling any issues or discrepancies that may arise.

You will work in an environment involving multiple stakeholders, including suppliers, retail chains, internal teams, Finance, Purchasing, and IT service providers.

Your responsibility will be to act as the link between these different stakeholders.

Has an order not been integrated correctly? Has an invoice been rejected? Is information missing? Is there an issue with an IT or data flow?

You identify the problem, contact the appropriate people, gather the necessary information, and follow the issue through until it is fully resolved.