Operations Coordinator (Central & St Luke's)

Key Objectives:

As Operations Coordinator (Central & St Luke's), you will coordinate the day-to-day operations and activities across Gas Street Central and St Luke's, and interact with all areas of church life. You will work closely with the wider Operations department to ensure effective systems and structures are outworked for all logistics and events at GS Central & St Luke's locations (Sunday gatherings, internal events, life events and external bookings). You will also ensure the GS Central & St Luke's facilities and their resources are fully stocked & reset, ready for their next use.

Key areas of responsibility:

• Operations
  • Systems and Structures: create templates for systems and structures that can be used across Gas Street locations and implement operational processes at GS Central & St Luke's
  • Project Management: to lead and manage various projects and implement new systems in agreed timescales
  • Calendar: mapping out events for the GS Central & St Luke's locations across ministries each academic year to ensure resources are utilised sustainably and effectively and so departments can plan ahead
  • Events: in liaison with the Operations Team, ensure all GS Central & St Luke's events and Sundays are smoothly executed and well-planned; including some management of centralised events & conferences where required and oversight of the Sunday Coordinator location team
  • Life Events & External Events: To coordinate the planning & delivery of weddings, baptisms & funerals and external bookings at the GS Central & St Luke's location
  • Hospitality: To oversee the hospitality supplies for GS Central & St Luke's events and Sundays, including ensuring the church kitchen is fully stocked & reset after use
  • Administration: Responsibility for managing the effective and efficient operation of the GS Central & St Luke's locations and other administrative resources
  • Troubleshooting: work within Gas Street's values to quickly find solutions to issues
  • GDPR: liaise with the Head of Operations to ensure the data protection policy is outworked and all staff are compliant with privacy legislation and other applicable data protection laws
  • Logistics: Receiving deliveries and transporting equipment between sites
  • Production: Assist with production requirements for mid-week ministries & events in liaison with the Worship department
  • St Luke's: Attending location meetings and ensuring the smooth running of the location in liaison with the Location pastor (St Luke's)
• Facilities
  • To ensure the facilities of GS Central & St Luke's are running efficiently and support the Facilities and Health & Safety Manager with the running of the buildings
  • Ensure the GS Central & St Luke's locations are complying with the organisation's Health & Safety Policy and that risk assessments have been received for events which are centrally held
  • To ensure the GS Central & St Luke's buildings are adequately stocked for all events and allocate use to the appropriate budgets
  • Ensuring all risk assessments have been received and processed by the Facilities and Health & Safety Manager for events
  • Working with the Facilities and Health & Safety Manager to ensure site visits at GS Central & St Luke's by contractors can be carried out at suitable times to avoid impact to church operations
  • In liaison with the Facilities and Health & Safety Manager, to make appropriate logistical plans to ensure the smooth running of the GS Central & St Luke's between usage
  • Overseeing waste management services, especially after large events to ensure waste is removed.
  • To update ChurchSuite with bookings & events, including resources required
  • Ensure the weekly building reset and regular checks are carried out as required across GS Central & GS St Luke's
• Venue Hire
  • to maintain venue hire strategy to maximise revenue across Gas Street locations, particularly Gas Street Central; negotiating enquiries and taking the external events from planning through to delivery, ensuring the smooth running of events
  • to achieve annual budget targets for venue hire profit
  • to build and maintain a Venue Assistant team
  • to arrange personnel for events and ensure they are well-informed on the lead-up to events of all logistics, and paid in line with the Personnel Remuneration Policy
  • ensure all paperwork for venue hire is generated in a timely manner and, in liaison with the Finance Team, ensure invoices are raised for payment
• Wider Operations: contributing towards centralised operations where required, be part of the Operations Department, inputting into the wider operational strategy of the organisation, and attending Operations meetings

Additional ad-hoc projects & support as agreed with the line manager & Exec Team.

Person Specification

• Proven experience in project management and administration.
• Proven experience in managing multiple stakeholders
• Experience in or desire to work within church context
• Strong communication skills
• Highly motivated and able to take initiative
• Effective negotiating and influencing skillsCompetent in computer/IT skills
• Maintaining confidentiality on highly sensitive matters
• Proactive and self-motivated
• An ability to juggle a broad range of responsibilities and work well under pressure
• Initiative to seek solutions and implement new ways of working
• Excellent time management skills with proven ability to prioritise workload
• Excellent organisational and administrative skills
• Demonstrates a strong understanding of cultural awareness
• Personal walk with Jesus underpinning a lifestyle of integrity
• There is a genuine occupational requirement that the post-holder be a Christian

Working requirements:

• Part-time role (30 hours per week)
• 1-year fixed-term contract
• 25 days annual leave (pro-rata)

• + statutory bank holidays (pro-rata)
• + up to three additional days at Christmas for office closure
• + three retreat days across the year

• Attend Gas Street Church
• Attend weekly staff meeting
• Working days to include Monday & Friday
• Evening and weekend flexibility as required (with a generous TOIL policy)
• Overtime may be available when paid for by Venue Hirers
• In addition to your contracted hours for your Venue Hire Coordinator duties, we would require you to work at events on an ad hoc basis, depending on operational needs. These hours are not guaranteed and will vary according to the events schedule. You will be paid at your normal hourly rate for any additional hours worked, and these will be recorded and authorised by the Finance Manager

Closing date: 9 June 2026, 12PM

Interviews 18 June 2026 (in Birmingham)