Operations Assistant (Marketing & Admin)

Location: City of London
Working pattern: Hybrid, at least two days per week in the office (typically Tuesday and Thursday)
Salary: £38,000 to £40,000

A global professional services firm based in the City of London. This is a small, collaborative team that works with a flat hierarchy where everyone supports one another. The business advises large, multinational organisations on compensation design and works closely with senior stakeholders across international markets.

The firm hosts regular client events and high profile networking sessions, as well as an annual global summit that brings together colleagues from around the world. They are looking for an Operations and Marketing Assistant to support the Operations Manager across administration, events, and marketing. The culture suits someone who enjoys variety, takes ownership and thrives in a close knit, high performing environment.

This is a broad role that combines administration, events, B2B marketing and executive support. You will help keep the office running smoothly while also taking responsibility for the firm's marketing activity, particularly LinkedIn, CRM management and email communication.

You will support the planning of client events, maintain accurate data across systems, manage diaries, coordinate follow ups and work closely with senior leaders and external partners. This is an exciting opportunity for someone early in their career who wants to build experience across both marketing and operations in a global business.

• Manage and schedule content for the company LinkedIn page
• Improve page engagement by testing new content formats, tagging, posting times and outreach
• Coordinate email marketing through HubSpot, including briefings, newsletters and event communication
• Maintain accurate CRM records and update contact lists regularly
• Monitor engagement and flag key interactions to the team
• Liaise with external marketing partners on planned activity and deliverables

• Assist with the planning and delivery of client breakfasts, dinners and networking sessions
• Coordinate invitations, attendance lists, RSVPs and follow up communication
• Research venues and suppliers and support logistics on the day
• Support the organisation of the annual global summit
• Identify relevant market events and help coordinate networking opportunities

• Support the Operations Manager with day to day administrative tasks
• Assist with client onboarding and maintain accurate data across all systems
• Help with billing communication and follow ups with senior stakeholders
• Act as a point of contact for building and office queries
• Support basic IT setup, office supplies and general operational needs

• Provide diary and inbox management for two senior leaders
• Schedule meetings, coordinate travel and assist with prioritisation
• Ensure timely follow ups and maintain clear communication

To be successful in your application you will 1-3 years relevant experience, ideally working in dual Admin and Marketing role.

• At least one year of experience in a professional environment such as marketing, operations, administration or executive support
• Experience using a CRM, ideally HubSpot, and confidence working with data and email campaigns
• Interest in B2B marketing and experience managing LinkedIn content
• Highly organised with strong written communication and attention to detail
• Proactive mindset and comfortable coordinating logistics and follow ups
• Confident supporting senior stakeholders and managing multiple priorities
• Professional, polished and comfortable engaging with clients and partnersEnjoys working in a small team where everyone contributes across different areas
• Educated to A-Level standard, and have strong written ability

• Salary between £38,000 to £40,000 + above average pension contribution and bonus
• 25 days holiday + bank holidays
• Life assurance, income protection and private healthcare after successful completion of probation
• Hybrid working with at least two days per week in the office
• Supportive environment with a flat structure and collaborative team
• Opportunity to develop both marketing and operational skills in a global business

Checkout our B2B Marketing page to learn more about our services in this area.