Operations Assistant

About the role

Are you a highly organised administrator looking to develop your career in a fast-paced academic environment, supporting departmental leadership and operations within a world-leading university?

In this varied and dynamic role, you will support the Head of Department's Office within the Department of Physics, providing high-quality administrative and operational support to senior leadership. You will also contribute to wider departmental activities, working flexibly with teams including the Knowledge Hub and Community Hub to help ensure the smooth running of departmental operations.

This role will be based on site only, at Imperial's South Kensington Campus.

What you would be doing

In this role, you will provide proactive administrative and operational support within the Head of Department's Office, working closely with the Executive Assistant and Director of Operations to ensure the smooth running of daily activities. You will also coordinate diaries, meetings, and events, manage correspondence and inbox queries.

You will need to prepare high-quality documentation, briefing materials and presentations, as well as take meeting minutes and monitor any actions arising, to ensure effective follow-through. You will organise travel and expenses, monitor expenditure, and support departmental projects and operational initiatives.

You will also provide flexible administrative support to the Knowledge Hub and Community Hub teams, helping to respond to changing priorities and busy periods across the Department. Throughout, you will build strong working relationships with staff across the Department, and handle sensitive information with discretion, and contribute to continuous improvements in administrative processes and ways of working.

What we are looking for

• Experience providing administrative support in a busy office environment
• Strong organisational skills with excellent attention to detail
• Excellent written and verbal communication skills
• Ability to build effective working relationships with colleagues at all levels
• Confidence in supporting senior staff and handling sensitive information with discretion
• Ability to prioritise effectively and manage multiple tasks simultaneously
• Experience using Microsoft 365 tools such as Outlook, Teams, SharePoint, Word, and Excel
• A flexible, proactive approach with the ability to adapt to changing priorities

What we can offer you

• The opportunity to continue your career at a world-leading institution and be part of our mission to use science for humanity.
• Benefit from a sector leading salary and remuneration package (including 41 days' annual leave and generous pension schemes).
• Access to a range of workplace benefits including a flexible working policy from day one, generous family leave packages, on site leisure facilities and cycle to work scheme.
• Interest free season ticket loan schemes for travel.
• Be part of a diverse, inclusive and collaborative work culture with various staff networks and resources to support your personal and professional wellbeing.

Full-time position

This is a full time post (35 hours per week).

Contract length

This role is for a fixed term contract for 12 months.

Equal Opportunity

The Department of Physics is proud to hold an Athena SWAN Silver Award, recognising our commitment to fostering a supportive, inclusive, and thriving community. We value the strength that comes from diverse perspectives, and we warmly welcome applications from talented people of all backgrounds and particularly those underrepresented in physics, to join our vibrant community supported by initiatives that promote collaboration, inclusivity, and professional development.