Operations & Customer Experience Specialist

Tiger Recruitment Ltd. in London is seeking an Operations Specialist on a permanent hybrid basis, offering up to £32,500 per year. You will handle customer queries across phone, email and chat, support onboarding and day-to-day operations, and help improve processes to enhance the customer experience.

The role requires previous customer service or operations experience, excellent communication, strong organisation, and empathy. A fast-paced environment and comfortable use of systems are expected.