Operations Administrator

Are you organised, proactive, and looking to make a real difference in supporting operational services?

We have an exciting opportunity for an Operations Administrator to join our Gloucester Team.

You will play a key role in supporting Ubico's waste and recycling services, helping to keep our systems running smoothly and ensuring our front line teams have the information and resources they need to deliver excellent service.

You'll support the Operations and Transport Manager and wider team by:

• Processing customer enquiries, complaints, and service requests via post, email, phone, and in person
• Running system reports and preparing charging runs, including internal and external invoices
• Reconciling debit card expenditures, bank statements, and monthly weighbridge data
• Entering and maintaining accurate data in IT systems, including fleet management and statutory waste data returns
• Communicating service delivery information to front line teams and commissioning authorities
• Assisting with creditor invoices, purchase orders, and general administrative duties, including filing, archiving, and record keeping
• Providing administrative and operational support across Ubico as required

This is a varied and hands on role, offering exposure to multiple areas of operations while supporting a busy and friendly team.

You will need

• A business administration qualification or relevant experience
• Word, Excel, Powerpoint and Outlook advanced skills
• Excellent verbal and written communication
• Experience of working with in cab technology

What we can do for you

• Learning & Progression - We support your growth, whether you're starting out or moving up.
• Flexible Working - Options include hybrid roles and task & finish shifts.
• Community Impact - Help make your neighbourhood cleaner and greener.
• Generous Leave - 26 days annual leave + bank holidays (rising to 30 days after 5 years).
• Holiday Flexibility - Buy or sell up to 1 week of leave.
• Pension Support - 5% employer contribution to your retirement.
• Exclusive Discounts - Save on shopping, dining, travel and more with Unity Rewards.
• 24/7 Support - Free, confidential helpline for you and your family.
• Health & Wellbeing - Free eye tests (role dependent), flu jabs, and wellbeing resources.
• Workplace Comforts - Free PPE, tea & coffee, and on site parking.

Salary: £47,055 - £48,233 includes tool and shift allowance.

Ubico is committed to meeting its statutory and moral duties to safeguard and promote the welfare of children, young people under 18 years of age and adults at risk who are the recipients of its services and/or activities. Pre employment checks include medical screening, references, proof of identity and right to work, and may include criminal record verification.

It is important that our staff reflect the diversity of our community, and we therefore welcome and encourage applications from people of all genders and sexual orientation, those from Black, Asian, and other minority ethnic backgrounds, and those with disabilities.