Operations Administrator - Immediate Start

Operations Administrator urgently required!

Are you an organised and proactive individual looking to make a real impact in a dynamic environment? Our client is seeking a Temporary Administrator to support both operational and sales functions. This role is perfect for someone who thrives on multitasking, enjoys communicating with customers, and is adept at managing data accurately. If you are ready to step into a role that offers variety and challenges, keep reading!

Position Details

• Contract Type: Temporary
• Working Pattern: 30 - 35 hours
• Pay £15-£17 an hour

Key Responsibilities

General Administration

• Maintain organised digital documentation through scanning and filing.
• Manage inbound customer calls and direct queries effectively.
• Assist the Director with ad-hoc administrative tasks.

Billing & Financial Administration

• Process and update customer Direct Debits efficiently.
• Keep accurate financial and customer records in internal systems.

Customer Onboarding & CRM Maintenance

• Accurately onboard new customers into the system.
• Update CRM records, contracts, and supporting documentation.
• Ensure onboarding stages are completed and communicated to relevant teams.

Sales Team Support

• Schedule review meetings with existing customers.
• Follow up with companies to arrange pre agreed meetings.
• Provide essential administrative support to the sales team.
• Prepare necessary documentation for reviews.

Skills & Experience Required

• Previous administration experience, preferably in telecoms or service led environments.
• Confidence in handling customer calls and enquiries.
• Excellent organisation and attention to detail.
• Competent in using Office 365 applications.
• Ability to manage multiple priorities and work independently.
• Professional, proactive, and adaptable.

Ideal Candidate Profile

• Friendly, reliable, and customer focused.
• Quick learner who can adapt to new systems.
• Strong written and verbal communication skills.
• Team oriented and supportive in busy environments.
• Be part of a vibrant team where your contributions truly matter!
• Gain valuable experience in a fast paced environment.
• Flexible working hours to balance your personal commitments.
• Opportunity to develop your skills and grow within the organisation.

Note: This is a temporary position.

Office Angels is an equal opportunities employer and is acting as a recruitment agency for this vacancy. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive.