Online Delivery Lead: Retail Ops & KPI Expert

Sainsbury's Supermarkets Ltd seeks a Lead Online Manager in Worksop to run the online delivery operation from the store. You'll lead a small team of managers, ensure on-time deliveries, monitor KPIs, and plan for key trading events.

Early shifts (04:00-12:00) and late shifts (14:00-22:00) form part of a permanent, full-time role geared toward improving customer service. You'll be responsible for people management, scheduling, training, performance and ER tasks, with a strong emphasis on