Online Assistant

Rate and location

Rate: £13.23 per hour; Location: Bath Store, Bath, BA1 2DR; Hours: Part time, 12 hours per week; Contract type: Permanent; Business area: Retail; Closing date: 25 July 2026; Requisition ID:

Shift hours

Early shift: 04:00 - 08:00

Responsibilities

• Picking and selecting the best quality products on the shop floor that online customers have ordered, ready for delivery to their doorsteps - or providing substitutions where products are out of stock
• Using a handset that plans your route around the store, and guides what you need to select and how long you have to complete each shop
• Working behind the scenes handling customer queries, processing orders and helping to load the vans for Home Delivery Drivers
• Always ready to serve customers brilliantly, answering questions and proactively offering help
• Build knowledge about products, services and promotions to provide recommendations
• Flexibly across the store as required

What makes a great Sainsbury's Colleague

• Happy with early morning starts (most shifts start at 4am) and working in a fast-paced, physical and high-energy environment, often on your own but also part of a team
• Friendly and welcoming with a genuine enthusiasm for helping customers
• Enjoys solving problems with initiative and taking responsibility for tasks
• Willing to work flexibly and maintain a high standard across the store; full training in a variety of skills to learn and develop
• Comfortable learning to use new digital tools and technology, and able to move shopping containers up to 15 kg
• Great attention to detail, keeping the store clean and organized to create the best shopping experience

Working for us has great rewards

We value our colleagues and provide market-leading benefits and training to reflect that:

• Nightshift premium - in addition to the hourly rate, a further £2.45 per hour is paid for hours worked between midnight and 5am (where applicable).
• Discount card - 10% off at Sainsbury's, Argos, Tu, and Habitat after four weeks, increasing to 15% discount at Sainsbury's every Friday and Saturday
• Free food and hot drinks - provided for Colleagues in all stores
• Generous holiday entitlement - based on hours worked, plus maternity and paternity leave
• Pension - employer contributions matched between 4-7.5%
• Sainsbury's share schemes - buy shares at discounted prices
• Shopping discounts - special offers on gym memberships, restaurants, holidays, retail vouchers and more
• Wellbeing support - including free access to an Employee Assistance Programme

Please note that our vacancies may close quickly, so we encourage candidates to apply at their earliest convenience.

If you need an update on your application, you should contact the store that you have applied to. You can find contact details for all Sainsbury's stores here.

Inclusive culture

We are dedicated to being a truly inclusive retailer where every colleague can achieve their full potential and every customer feels welcome. We support colleagues with enhanced discretionary leave for families and carers, and provide resources to help understanding roles and teamwork. We offer development opportunities, mentorship, training, and career progression while celebrating diversity and inclusion. If you would like to learn more about our commitment, please explore our initiatives.

As part of our Disability Confident Leader commitment, all candidates may be offered an interview through our online assessment, prioritising those who best match the essential criteria for the role. If you require reasonable adjustments during the application or interview stages, please let us know, and we will support you.