Online Assistant

Job Details

Rate: £13.23 per hour.

Location: Haverhill Store, Haverhill, CB9 7YL.

Hours: Part time, 12 hours per week.

Contract type: Permanent.

Business area: Retail.

Closing date: 15 May 2026.

Requisition ID: .

Shift hours

• Early shift: 04:00 (Monday to Sunday)
• Monday: 05:00 - 09:00
• Tuesday: 05:00 - 09:00
• Wednesday: 05:00 - 09:00
• Thursday: 05:00 - 09:00
• Friday: 05:00 - 09:00
• Saturday: 05:00 - 09:00
• Sunday: 05:00 - 09:00

Requirements

• Must be at least 18 years old if shifts are earlier than 6am or later than 11pm.
• Have Right to Work eligibility in the UK.

What you'll be doing

• Picking and selecting the best quality products on the shop floor that online customers have ordered, ready for delivery to their doorsteps, or providing substitutions where products are out of stock.
• Using a handset to plan routes around the store, what you need to select, and how long you have to complete each shop.
• Working behind the scenes dealing with customer queries, processing orders, and helping to load vans for Home Delivery Drivers.
• Always ready to serve customers brilliantly, supporting with any questions, and proactively offering help.
• Build great knowledge about products, services and promotions to provide recommendations.
• Working flexibly across the store as required.

What makes a great Sainsbury's Colleague

• Happy with early morning starts (most shifts start at 4am) and works in a fast paced, physical, high energy environment, often on your own but thriving as part of a team.
• Friendly and welcoming with genuine enthusiasm for helping customers.
• Enjoys using initiative to solve problems and taking responsibility for owning tasks.
• Always ready to work flexibly and productively to a high standard across the store.
• Comfortable learning to use new digital tools and technology to do job brilliantly and move shopping containers up to 15KG.
• Has great attention to detail, keeping the store clean and clutter free, always looking to create the best shopping experience for customers.

Working for us has great rewards

We truly value our colleagues and provide market leading benefits and training.

• Nightshift premium - in addition to the advertised hourly rate, a further £2.45 nightshift premium is paid for every hour worked between midnight and 5am (where applicable).
• Discount card - 10% off at Sainsbury's, Argos, Tu, and Habitat after four weeks, increasing to 15% discount at Sainsbury's every Friday and Saturday, and 15% off at Argos every pay day.
• Free food and hot drinks - provided for colleagues in all our stores.
• Generous holiday entitlement - based on the hours you work, plus maternity and paternity leave.
• Pension - we'll match between 4 7.5% of your pension contributions.
• Sainsbury's share schemes - buy Sainsbury's shares at discounted prices.
• Shopping discounts - special offers on gym memberships, restaurants, holidays, retail vouchers and more.
• Wellbeing support - including free access to our Employee Assistance Programme, which is a confidential service providing support and guidance on a wide range of issues.