Online Assistant

Position Details

Rate: £13.23 per hour
Location: Weymouth Store, Weymouth, DT3 5HJ
Hours: Part time, 21 hours per week
Contract type: Permanent
Business area: Retail
Requisition ID:

Shift hours

Monday: 06:45 - 12:00
Wednesday: 05:00 - 09:00
Thursday: 05:00 - 09:00
Friday: 05:00 - 09:00
Sunday: 05:00 - 09:00

What you'll be doing:

• Picking and selecting the best quality products on the shop floor for online customers, ready for delivery or providing substitutions where products are out of stock.
• Using a handset that plans your route around the store, defining what you need to select and how long you have to complete each shop.
• Working behind the scenes dealing with customer queries, processing orders and helping to load the vans for our Home Delivery Drivers.
• Always ready to serve customers brilliantly, supporting with any questions, and proactively offering help.
• Building great knowledge about our products, services and promotions to provide recommendations.
• Working flexibly across the store as required.

Qualifications and requirements

• If the shifts cover hours earlier than 6am or later than 11pm, the candidate must be at least 18 years of age.
• The candidate must have Right to Work eligibility in the UK.

What makes a great Sainsbury's Colleague:

• Happy with early morning starts and working in a fast paced, physical and high energy environment, often on your own but also thriving in teamwork.
• Friendly and welcoming with genuine enthusiasm for helping customers.
• Enjoys using initiative to solve problems and taking responsibility for owning tasks.
• Always ready to work flexibly and productively to a high standard across the store, fully trained in a variety of skills.
• Comfortable learning to use new digital tools and technology, and able to move shopping containers up to 15kg.
• Has great attention to detail, keeping the store clean and clutter free, and always looking to create the best shopping experience for customers.

Benefits

• Nightshift premium - an additional £2.45 is paid for every hour worked between midnight and 5am where applicable.
• Discount card - 10% off at Sainsbury's, Argos, Tu & Habitat after four weeks, increasing to 15% off at Sainsbury's every Friday and Saturday, and 15% off at Argos every payday.
• Free food and hot drinks - provided for colleagues in all stores.
• Generous holiday entitlement - based on the hours you work, plus maternity and paternity leave.
• Pension - we'll match between 4 7.5% of your pension contributions.
• Sainsbury's share schemes - buy Sainsbury's shares at discounted prices.
• Shopping discounts - special offers on gym memberships, restaurants, holidays, retail vouchers and more.
• Wellbeing support - including free access to our Employee Assistance Programme, a confidential service providing support and guidance on a wide range of issues.