Onboarding and Integration Team Supervisor

Division / Department - Contact and Control
Grade - Grade G
Status - Full Time
Contract Type - Permanent
Salary Grade Range - £33,128 - £39,149
Working Hours - 36.0 Hours per Week
Shift Allowance - No
Politically Restricted - No
Location - Surrey Police Headquarters, Guildford

The starting salary for this role will usually be at the bottom of the salary range and will be pro-rata if the working hours are less than full time.

Chief Constables' Message

We really welcome your interest in joining our Police Force. It is a privilege to lead the teams in Surrey Police and Sussex Police who continuously work selflessly and tirelessly in order to keep people in our counties safe.

We are looking for talented and inspirational people who put the needs of the public at the heart of everything that they do and who want to make a difference. If you feel you are that person then we want to hear from you.

We wish you all the very best with your application.

The Role & Key Responsibilities

Surrey Force Command Centre (FCC) has an exciting opportunity for 2 Supervisors to join the department.

There are 2 Supervisor positions to join the team as the New Onboarding and Integration Supervisor. They will be responsible for Onboarding and Integrating all new staff and supporting returners back into the department. This involves leading the team of dedicated coaches to ensure they are supported and that they are meeting the departments needs for all new starters to be ready and signed off on to their rotas in the 8 week coaching period.

They will be inspiring and positive people that can help shape the culture of the department and oversee wellbeing provisions for staff. They will be professional and take great pride in their area of the business and work with the Service Improvement Team to identify and address any themes or trends that may help improve working practices. They will have supervisory responsibility for all new starters whilst they are in the coaching pod. They will be responsible for performance, attendance management, conduct and welfare. The Supervisor will support People Services with attraction activity and support them with recruitment of all new staff. They will maintain the establishment of coaches and set a high standards of professional practice. Every new call taker will begin their career in the department with the coaches. Supervisors will ensure their experience and coaching provision is set at a high standards where support and care is shown to them to achieve their best.

This is a G grade role with a clear career pathway for staff. This role does not offer unsociable hours payment, but does offer flexibility within the shift pattern.

The successful applicant does not need to have worked in the control room previously.

We plan to hold interviews from 12th November.

Why Work With Us?

Policing is an exciting 24/7 business and we all have commitments outside work. We're invested in supporting people to balance their life with work and we encourage flexible working. We are open to conversations about job shares and part time working. We encourage agile working, giving you the opportunity to manage your own diary and work wherever you give the best service to the public. This may include flexi-time and home working.

We take pride in looking after our people and offer a variety of benefits;

• career progression
• contributory pension scheme (LGPS)
• generous annual leave allowance
• discounts for everyday spend
• on-site gyms and a range of sports clubs
• generous and supportive parental leave
• financial and mental wellbeing guidance and support
• discounted contributory healthcare scheme

We are only as good as our people. It's important that our officers and staff can be themselves in the workplace and we know that as an organisation we'll grow from the variety of thinking, approach, and the skills that diversity brings; all of which help us to deliver a better policing service. We strive to ensure how we deliver our services, provide information and how we recruit is open and accessible to all.

We have multiple staff support groups who help to improve our understanding of minority issues and ensure they are reflected in our work. We are proud members of Disability Confident, hold Race Equality Matters Trailblazer status, are a signatory of the Race at Work Charter and are aligned with the Armed Forces Covenant and the HeForShe movement.

We are committed to being an anti-racist police service. We promise to challenge injustice, ensure fairness and to uphold anti-racist principles in both our organisation and our communities. For more information, you can read ourfull anti-racism statement here .

We value the differences that people bring from all backgrounds and communities. Regardless of age, sex, ethnicity, sexual orientation, gender identity or gender expression, disability, social status, or religious belief, we would love to hear from you.

Following submission of your application you will receive a confirmation email with a copy of your application attached. Occasionally emails from this address can fall into spam/junk folders so please ensure this is checked regularly. You may wish to consider addingto your address/contact list to ensure you receive all communications.

This post is being advertised in parallel with Force redeployment processes. Any redeployees who are identified will be given preference. This may result in the post being withdrawn at any point during the recruitment process.

Please note that not all jobs are available for internal candidates across both Forces, the current agreed recruitment principles are;

• vacancies in collaborated units are available to all officers and staff across both Forces
• vacancies in non-collaborated units are only available to officers and staff within the Force with the vacancy unless it is advertised externally
• if the vacancy is advertised externally and an officer or member of staff from the other Force is successful it will result in a transfer of employment

Surrey Police and Sussex Police Special Constables, Volunteers and Agency Staff (excluding self employed workers) covered under the Agency Worker Regulations (AWR) are eligible to apply for internal advertised posts.