On Site Technical Engineer - 6 months contract REF 898
Posted 14 hours 30 minutes ago by Interface Recruitment UK
On Site Support Technician
About the role:
An opportunity has become available for a Six (6) month fixed-term contract within our rapidly expanding Technical team. We are seeking a dynamic Support Technician based on-site at a school in the York area. The ideal candidate will have experience providing technical support in an educational environment, supporting customers with Windows, Google G Suites, and Smoothwall.
You will be responsible for:
- Providing ICT technical support, advice, and guidance across the school.
- Managing and maintaining the school's ICT equipment, including overseeing the health of equipment and devices.
- Installing, configuring, and deploying equipment.
- Handling general ICT support tasks such as password resets, printer issues, and setup.
- Managing expectations of the school, keeping them informed about progress.
- Working flexibly, sometimes outside normal hours, in response to service demands as agreed with the Head Teacher and the Group.
- Contributing to the ethos of the school in all interactions with staff and pupils.
- Supporting the school's staff policies.
- Performing other tasks as reasonably required by the Head Teacher or Senior Leadership Team.
- Proactively monitoring and prioritizing IT issues and escalating when necessary.
Key Skills:
Insert key skills here
Why us?
Established in the 90s, our group focuses on the education sector, delivering IT managed services, cloud services, Device as a Service, Internet Provision, Trust onboarding, and Google services (G Suite) implementation. We pride ourselves on a customer-focused approach, acting as an extension of our clients' IT teams, aiming for fit-for-purpose solutions built on top-tier infrastructure backed by first-class support.
From supporting a single school to serving all of York, our growth has led to significant investment. We recently formed a strategic partnership, leveraging wider resources and partnerships, enabling us to offer a focused, scalable service supported by a leading UK reseller.