Office Manager

Office Manager Jobs in Royal Tunbridge Wells at Wells Spa Plumbing & Heating

Wells Spa Plumbing and Heating, along with our sister company Wells Renewables, provides expert plumbing, heating, and renewable energy solutions.

Position Overview

Wells Spa Plumbing and Heating is a forward thinking business with ambitious growth plans, seeking a highly organised and proactive Office Manager to be the central hub of our organisation's administrative operations. The ideal candidate will demonstrate strong administrative capabilities, with a key focus on team coordination, documentation management, and operational support. This role requires exceptional communication skills, a professional telephone manner, and a talent for maintaining smooth administrative workflows. The successful Office Manager will be instrumental in ensuring our office runs efficiently while supporting staff and enhancing overall productivity.

Benefits

• Competitive annual salary
• Full time permanent position
• Company pension scheme
• Private medical plan
• 28 days holiday
• Relaxed dress code
• Casual dress
• On site parking

Responsibilities

• Supervise daily office operations and manage administrative tasks to ensure maximum efficiency
• Maintain accurate records and documentation, including financial reporting using QuickBooks and Commusoft
• Provide exceptional telephone manner when handling enquiries from clients and suppliers
• Assist in developing office policies and procedures to enhance operational effectiveness
• Support clerical duties including filing, data entry, and managing correspondence
• Organise and manage renewals for insurance policies and contract extensions
• Coordinate team scheduling and support human resources functions
• Ensure smooth communication across all levels of the organisation

Requirements

• Minimum 3 5 years of administrative or office management experience
• Understanding of the plumbing and heating industry would be a strong advantage
• Exceptional organisational and time management skills
• Outstanding verbal and written communication abilities
• High level proficiency in QuickBooks & Commusoft would be ideal
• Proven experience in team leadership and supporting human resources functions
• Proven capability to multitask and prioritise in a dynamic work environment
• Keen eye for detail and commitment to maintaining high professional standards
• Capable of working autonomously and collaboratively within a team setting

Work Environment

• Full time position (Monday to Friday 08:00 - 17:00)
• Office role based in Eridge (just outside of Tunbridge Wells)
• Potential for occasional overtime

Pay: £35,000.00 £40,000.00 per year

Ability to commute/relocate: Royal Tunbridge Wells, Kent: reliably commute or plan to relocate before starting work (required)