Office Manager
Posted 13 hours 25 minutes ago by Lucky Saint
We are seeking a highly organised and proactive Office Manager to ensure the smooth day to day running of our London office. Working closely with the EA & People Manager, this role is responsible for office operations, facilities coordination, IT and hardware management, onboarding and offboarding logistics, and regular team events. This is a hands on role that plays a key part in delivering a well run, professional and engaging workplace experience as well as ensuring we're embedding our culture at every touchpoint for our team.
We operate a hybrid working environment. While this role is generally based in the office (typically four days per week), we're committed to supporting flexible working and will accommodate home working where needed.
Key Responsibilities Office & Facilities Management- Oversee the day to day management of the office workspaces, office kitchen and meeting rooms.
- Manage and maintain all office storage areas, ensuring they are organised and clearly allocated across teams.
- Ensure office spaces remain clean, functional and well presented.
- Manage cleaning providers and ensure they are maintaining high standards.
- Manage any building maintenance for the kitchen, office and meeting rooms.
- Manage staff access cards.
- Oversee stationery and office sundries ordering including milk, tea, coffee and kitchen supply ordering, implementing a clear stock control process.
- Distribute incoming and outgoing post Ensure meeting rooms are tidy, set up correctly and fully operational.
- Manage the office desk booking system.
- Manage relationships with external IT, Wi Fi and Mobile providers and act as first point of contact for any issues.
- Manage office hardware including laptops, mobiles and accessories.
- Coordinate hardware setup and reset for new starters and leavers.
- Oversee printer management and troubleshooting.
- Coordinate system access including Email & Outlook setup and SharePoint access.
- Work closely with the EA & People Manager to ensure smooth onboarding and offboarding processes.
- Prepare hardware and access cards for new starters.
- Coordinate new starter goodies and workspace readiness.
- Manage leaver process including hardware return and system access removal.
- Maintain clear documentation and checklists to ensure consistency.
- Manage and coordinate monthly Bring It Breakfasts and Speaker Sessions.
- Support the EA & People Manager in planning and delivering company team days.
- Contribute to a positive and engaging office culture through well executed internal events.
- Ownership and manage of company volunteering relationship.
- If you've got previous experience in office management then great but this isn't essential. Highly organised with strong attention to detail.
- Proactive and solutions focused.
- Comfortable building relationships with external suppliers. Able to work independently and prioritise effectively.
- Personable, approachable, and service oriented.
- Knowledge of using AI or openness to learn to aid optimisation in the role (ChatGPT).