Offers and Prices Specialist (Customer Service)

Position Summary

The holder of the position (m/f) will be part of the dynamic tenders department for Werfen in Iberia. Responsible for price applications (telf/fax/mail/ platforms), management, receptions and replies contact internal and external costumers. In addition maintenance of price updates, and price discrepancies. Management offers related tasks and orders of services products.

Key Accountabilities:

• Price applications (telf/fax/mail/ platforms)

• Management, receptions and replies contact internal and external costumers.

• Price updates, and price discrepancies.

• Prices and orders of services products.

• Management of all offers and prices and related tasks.

Budget managed

No

Internal Networking/Key relationships

With other internal departments such as Finance, Logistics, Customer Service, etc.

Skills & Capabilities:

• Client focused (internal & external)

• High communication level

• Flexibility and adaptability

• Ability to work under stress

• Competent and able to pay attention to detail

• Fast worker

• Ability to work as part of a team

• Good self organization skills

Min Knowledge & Experience required for the position:

• Minimum of 4-5 years of work experience in a customer service department or division within the Healthcare sector is a plus

• High school degree

• User level computer skills (Office, SAP)

• Quality system

• Knowledge of basic administration

• Experience in customer service and/or as sales assistant

• Language fluency: spanish, English