Ocean Freight Forwarder

Title: Ocean Freight Forwarder

Location: Cork

Terms: Full-time permanent,

Package: €42,000 DOE

Target Applicant: 1-3 years of recent forwarding experience.

We are seeking an experienced Ocean Freight Forwarder to join a busy logistics operation in Cork. This role will be responsible for coordinating ocean freight shipments from booking through to final delivery, ensuring customers receive a reliable, efficient, and professional service.
Working arrangement: On-site initially, with the potential for hybrid working after six months, subject to business and operational requirements.

Key Responsibilities

• Manage end-to-end ocean freight forwarding activities, from booking and documentation through to delivery.
• Coordinate with shipping lines, customers, hauliers, customs teams and overseas agents.
• Prepare and manage shipping documentation, including bills of lading, commercial documentation and related freight paperwork.
• Monitor shipment schedules, transit times and milestones, proactively addressing delays or operational issues.
• Obtain and review freight rates and assist with quotations for customers.
• Maintain accurate shipment records and ensure all systems are updated in a timely manner.
• Liaise with customers regularly, providing shipment updates and resolving queries professionally.
• Work closely with internal teams to ensure smooth movement of cargo and excellent customer service.
• Ensure shipments comply with relevant customs, trade and company procedures.
• Identify opportunities to improve processes, service levels and operational efficiency.

Qualifications & Experience

• Previous experience in ocean freight forwarding, shipping or international logistics.
• Good knowledge of ocean freight processes, documentation and shipping terminology.
• Experience dealing with shipping lines, freight agents, customers and transport providers.
• Strong understanding of import/export procedures and relevant documentation.
• Excellent organisational and time-management skills, with the ability to manage multiple shipments and deadlines.
• Strong attention to detail and a proactive approach to problem-solving.
• Confident communication skills, both written and verbal.
• Good IT skills and experience using logistics, freight forwarding or transport management systems.

For a confidential conversation about this opportunity or others in the market, please contact Nicola Murphy.

IAC-Aug26