Northampton Customer Care Advocate - Problem Solver
Posted 1 day 13 hours ago by Wickes
Permanent
Full Time
Other
Not Specified, United Kingdom
Job Description
Wickes in Northampton is seeking a Customer Care Advocate to own and resolve customer inquiries with empathy and clarity. You'll listen, advocate, and turn challenging situations into positive experiences, delivering personalised solutions and building trust.
Join a team focused on customer satisfaction, cross-functional collaboration, and continuous improvement, with on-site probation and a pathway to hybrid work as you settle in.