Night Shift Customer Care Specialist - Leicester

Otis Worldwide Corporation is seeking a Customer Service Advisor for the night shift in Leicester. The role operates 10-hour nights from 22:00 to 08:00, with a pattern of 5 nights on and 4 off on a rotating basis.

You will be the primary interface for customers, technicians and service delivery managers, handling enquiries, alarm calls and service requests professionally. Based in Otisline, you will need to stay calm, organized and customer-focused, gathering correct information and progressing