Night Receptionist

Location: Manchester, Lancashire, M1 1AA

Pay: £13.25 per hour

Contract Type: Permanent

Hours: Full time (minimum 37.5 hours per week)

Disability Confident: Yes

Closing Date: 16/08/2026

Job Ref: DAK1281

Branch: Dakota Manchester Airport

Overview

We are seeking a reliable and proactive individual who enjoys working alone to join our Front of House Team in the role of Night Receptionist.

Responsibilities

• Be fully trained and confident in fulfilling the role of Receptionist, Night Auditor, Night Porter and Room Attendant.
• Set up meeting and events spaces for conferences and private diners, ensuring an immaculately clean and welcoming environment.
• Carry out duties and Night Audit procedures as detailed in the Front Office SOP manual, completing the Night's Checklist each shift.
• Carry out the check in and check out process for guests.
• Make reservations as requested by guests.
• Perform tasks such as vacuum cleaning, dusting, polishing, and mopping.
• Thoroughly deep clean the public areas of the hotel.
• Work closely alongside all other departments, especially Reception, to ensure excellent communication and proactively assist other departments as required.
• Deliver room service, take items to guest bedrooms, and answer the hotel phone.
• Follow health and safety procedures, particularly chemical handling guidelines, for the immaculate upkeep of back of house and public areas.

Qualifications

• Minimum of one year's experience in a Receptionist role (strongly preferred).
• Someone with an eye for detail who enjoys working alone.
• A reliable and dependable individual.
• An enthusiastic individual who promotes our culture of positivity.
• Task oriented with great pride in the work they do and attention to detail.
• Flexible with shift patterns and available around the needs of the business.
• Demonstrated research into our brand and a genuine desire to be part of the team.

Benefits

• Financial - special discounts on stays and dining at any Dakota, bonuses for referring a friend, and an additional holiday day on the first anniversary of employment.
• Meals on duty and uniforming.
• Wellbeing - access to the Employee Assistance Programme, free private mental health support, counselling sessions, video GP consultations, and private prescription services, plus daily rewards to be cashed out for shopping vouchers.
• Family friendly flexible working options.
• Support from in house Mental Health Champions.
• Participation in meaningful initiatives such as Macmillan Cancer Support, Coffee Morning, and the Walk for Wellbeing.
• Career development - accredited, certified compliance training, access to external resources via our Learning Management System, continuous professional development with annual appraisals, objectives, personal development plans, internal and external training courses, and potential in house apprenticeships.

About Dakota Hotels

Dakota is a growing UK based lifestyle brand known for stylish hotels, bustling brasserie grills, and upscale cocktail bars across Manchester, Leeds, Glasgow, Newcastle and upcoming locations.

Jobs are provided by the Find a Job Service from the Department for Work and Pensions (DWP).