Night Porter - Back of House
Posted 7 days 21 hours ago by Carden Park Hotel Golf Resort & Spa
Role: Night Porter for our Conference & Banqueting C&A Team
Hours: Enjoy the flexibility of a 0 hour contract to suit your lifestyle - working hours 10.30pm - 7am, including weekends
Salary: £12.90 per hour plus service charge plus extensive benefits
If you're at your best when the rest of the world is asleep, enjoy delivering exceptional guest experiences, we would love to hear from you.
As a Night Porter, you'll play a vital role in ensuring our guests receive a warm welcome, outstanding service and a safe, comfortable stay throughout the night. You'll be a key member of the overnight team, providing support across the hotel and helping to maintain the high standards our guests expect.
Your night with Team Carden:- Delivering exceptional guest service throughout the night, anticipating and responding to guests' needs with professionalism and care.
- Welcoming guests with efficient check-in and check-out procedures.
- Making and delivering room service orders promptly and courteously.
- Maintaining the cleanliness, presentation and organisation of public areas to the highest standard.
- Carrying out regular security and safety checks across the resort, ensuring a secure environment for guests, visitors and colleagues.
- Supporting other departments overnight to ensure the smooth running of hotel operations.
- Responding confidently and efficiently to guest enquiries and requests, creating memorable experiences at every opportunity.
- Driving the staff minibus on a rotational basis
You'll be reliable, hardworking and take pride in delivering high standards, even when working behind the scenes. You enjoy being part of a team, have a positive, can-do attitude and understand that your contribution is key to creating memorable guest experiences.
Ideally, you'll have:
- Previous experience in hospitality, events, facilities or a similar operational role (preferred but not essential).
- A proactive approach with excellent attention to detail.
- The ability to work independently and as part of a team.
- Good organisational and time management skills.
- A flexible attitude and willingness to support different departments when required.
- The physical ability to undertake manual handling tasks, including moving furniture and setting up event spaces.
- A commitment to maintaining high standards of cleanliness, presentation and safety throughout the resort.
Due to the rural location of Carden Park, applicants should have access to a vehicle or reliable transport methods.
The Perks of Team Carden- Share of the service charge
- Discounted hotel accommodation for yourself, family and friends
- Discounted food and drink to enjoy in the hotel when not on shift
- Discounted use of our award winning 5 spa, alongside treatments and retail
- Free staff lunch provided
- Free on-site parking
- Access to EAP
- Free Golf and Leisure Club membership, including free use of the gym & swimming pool
- Free regular transport mini-bus from Wrexham
- Progression opportunities for all
- Career development through funded qualifications
- Discounted use of the outdoor pursuits facilities
- Two paid charity days per year
Providing world class service is at the heart of everything we do. You will need to be a natural night owl who can work well in a team. Providing excellent guest service will come naturally to you and you will have a keen eye for detail whilst keeping the hotel in a good appearance. You will work well in a team, as well as the ability to work independently when required. We are looking for someone to be remarkable, with a good eye for detail who takes pride in providing the best possible service.