NEW Customer Consultant

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Company: The Body Shop International Limited

When Anita Roddick founded The Body Shop in 1976, she had a vision. Business as a force for good - that's us. Over 40 years later, we're proud to be pioneering cruelty-free beauty every step of the way. We're the original ethical beauty brand. We've got a thing for empowering people and enriching our planet. We're all about keeping it real, in every way possible. Our activist roots remain a huge part of everything we do, from our iconic window posters to our vegetarian products to our infamous campaigns. We're never afraid to stand up and speak the truth. We like to do things a little differently around here.

The Body Shop is committed to generating positive economic, social and environmental impact. We're fighting for what we believe in now more than ever. No holding back. Breaking the mould has always come naturally to us, and we need someone who's not afraid to mix things up.

As part of our dedicated team of consultants, you will offer advice to our customers and provide an inspirational insight into The Body Shop products and philosophy. You will learn about the products, their origins, and proactively engage with customers to find a range that suits their preferences and lifestyle.

• Learn and understand our products-packed with natural ingredients, many sourced ethically through Community Trade programmes. We're not just selling skincare; we're helping communities build better lives.
• Identify customer needs and recommend from our 2,000 vegetarian/vegan products to enhance their well-being.
• Support the store management team in driving sales and profit through excellent customer service.

• Interest in engaging with customers to foster connection and loyalty.
• Open availability for evening, weekend, and holiday shifts.

What we offer

• Comprehensive onboarding and training for your role and team.
• A 50% discount on regular products and 30% on Gifts.
• Exclusive freebies, especially for new product launches.
• Volunteer time to support causes important to you.
• Opportunities to connect with Community Partners and promote local activism.
• Casual dress code-wear what makes you feel good with our Green Apron.
• Opportunities for career growth within the brand.
• Supportive environment encouraging you to be your authentic self, including participation in Inclusion & Belonging Networks like TBS Together Pride, SEEN Ethnicity, GO Far Gender, and This Ability Disability Network.