New Business Manager - Strategic Partnerships

WE ARE HIRING A NEW BUSINESS MANAGER - STRATEGIC PARTNERSHIPS

Ever opened a new bank account and got a weekend away? Spent on fashion and received a personal styling session? Picked up groceries and walked away with cinema tickets?

If so, you've probably experienced a TLC Worldwide campaign - without even knowing it.

At TLC, we help the world's biggest brands drive customer acquisition, loyalty and engagement with emotionally engaging, experience-led rewards. From global banks to high street retailers, our programs are designed shift behaviour, boost ROI and build genuine brand love - at the fraction of the cost of discounting and cash offers. Backed by COSMOS, our all-in-one program platform, we deliver personalised campaigns at scale with live data, smart insights, and seamless customer journeys.

We've spent 30 years mastering what moves customers; combining deep consumer insight, a global network of 100,000+ rewards, and a unique ability to drive measurable ROI for brands.

We're 400+ people strong, across 15 global hubs. A collective of marketers, creatives and strategists who care about doing great work - and having fun while we do it. We celebrate bold thinking, empower growth, and champion the kind of culture that helps people thrive.

Role Summary

At TLC Worldwide, we don't do boring discounts. We bring experiences to life.

Commission & Rewards

• Commission paid on every successful new partner signed
• Earnings linked directly to volume, quality, and scale
• Transparent monthly & quarterly targets
• Strong upside for those who consistently exceed expectations

What you'll be doing: Network Growth & Partner Acquisition

• Recruit major brands, national chains, and multi-site operators into our reward network
• Drive outbound activity - outreach, referrals, warm intros, and industry events
• Identify opportunities and help shape our network growth strategy

Pitching & Industry Representation

• Deliver clear, compelling pitches to mid senior decision-makers
• Build tailored pitch decks and partner materials
• Represent TLC at events, meetings, and industry occasions to boost brand visibility

BD Enablement & Network Expertise

• Become the go to expert on our reward networks
• Support BD teams with insights and partner info for campaign briefs
• Ensure the business always has the most up-to-date network intelligence

Pipeline, CRM & Reporting

• Own your CRM pipeline - leads, activity, conversion tracking
• Maintain clean, accurate reporting using our CRM + Microsoft Office suite
• Hit (and exceed!) weekly and monthly targets

Who we're looking for: Essential

• Proven experience in new business, partnerships, or commercial sales
• Strong lead generation skills, especially outbound
• Confident pitching to senior stakeholders at well-known brands
• Highly organised with disciplined CRM and Microsoft Office usage
• A self-starter who thrives in a fast-paced, target-driven environment

Desirable

• Experience with multi-site brands, chains, franchises
• Background in rewards, loyalty, media, partnerships, or brand marketing
• Experience building or scaling a network, marketplace, or portfolio
• Familiarity with ThoughtSpot, Power BI, Dotdigital
• Comfortable using events and networking as lead generation opportunities

What Success Looks Like

• A growing, high-quality network of partners across key verticals
• A healthy, active, consistently replenished pipeline
• Confident, autonomous management of the full acquisition cycle
• Clear contribution to network scale, coverage, and campaign performance
• BD teams fully supported with accurate network intel and materials

Here are a few things that we've got to offer:

• Dynamic & collaborative team in a creative environment with exposure to global clients & colleagues - Check out our clients
• Weekly webinars to support your development through our People Academy
• Annual TLC Wellness Week and programmes throughout the year
• TLC Culture Club - including seasonal social events, tasty lunches & more
• TLC Gives Back - volunteering opportunities, including off site visits and volunteering leave
• TLC Rise - supporting and empowering women into leadership roles
• 'Frankies' - Our very own awards ceremony where we walk down the TLC red carpet in our best outfits
• TLC Owner's Club - Everyone that is part of the TLC experience contributes to our success, which is why we all own a piece of TLC as part of our share holder scheme

Being a people-led business, we hire upon values and believe that our people are what make the beloved TLC culture so unique.

At TLC we aim to create a 'world within the world' that is free from prejudice, bias and inequity.

A world where diversity is valued and celebrated, and where we work hard to ensure all our wonderful people are given equal opportunity to succeed.

If you're excited by everything we've told you, then it's time to apply!