New Business Development Manager

Digital Futures is seeking a dynamic and motivated Senior Account Manager to join our Institutional Client Team, a pivotal function within our organisation that drives client engagement, relationship management, and business growth.

Role & Responsibilities

• Manage day-to-day client interactions and ensure operational excellence in service delivery.
• Act as the liaison between clients and internal teams to ensure projects, including technology delivery and workforce solutions, are executed on time and within scope.
• Monitor client satisfaction and address issues proactively.
• Support business growth by identifying upselling or cross-selling opportunities within existing accounts.
• Provide regular updates and reports to clients on project progress and outcomes.

Requirements & Background

• Client-Centric Mindset: A relentless focus on understanding and addressing client needs.
• Collaboration: Ability to work cross-functionally with diverse teams to deliver outstanding results.
• Adaptability: Thrives in a fast-paced, evolving environment.
• Results-Driven: Proven track record of achieving targets and other key performance indicators (KPIs).
• Innovation: A passion for leveraging technology and data to drive client success.
• Integrity: Commitment to upholding Digital Futures' values and fostering trust with clients.

Digital Futures would be interested in speaking with individuals from the professional services sector, technology consulting sector, or recruitment sector.

What's in it for you?

• Competitive salary and commission structure
• Ability to make an impact at Digital Futures while it is in a period of accelerated growth
• Access to our employee benefits, discounts and perks platform
• Pension contributions
• Wellbeing budget
• Flexible holiday allowance on successful completion of probation

All candidates must have the right to work in the UK and will be expected to work from the Digital Futures office in London for 4-days a week.

About Digital Futures

Digital Futures is a purpose-led technology services company.

Our mission is to create opportunity and transform the lives of others, helping individuals from all backgrounds acquire the necessary skills and confidence to start a career in technology. Our ultimate objective is to accelerate the transition to a skills-based economy and create an equitable future, and the opportunity to thrive in a digital world, for those who may have been previously overlooked.

Digital Futures is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity and inclusion in the workplace. Individuals seeking employment at Digital Futures are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law.

By submitting your application, you agree that Digital Futures may collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we may process, where we may process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.

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