Network Operations Support
Posted 8 hours 57 minutes ago by Salt
Network Operations Engineer
Location: Germany (Hybrid/Onsite as required)
Salary: €120,000 - €140,000
About the Role
We are looking for an experienced Network Operations Engineer to ensure the day-to-day availability, stability, and performance of a global enterprise network.
You will play a critical role in supporting production environments across WAN, LAN, Network Security, and Cloud Security platforms, working closely with both internal teams and Managed Service Providers (MSPs).
This is a hands-on technical role with a strong focus on troubleshooting, incident management, and continuous service improvement, alongside supporting ongoing network transformation and refresh initiatives.
Key Responsibilities
- Troubleshoot and resolve issues across:
- WAN, LAN, and wireless networks
- Network security and cloud security platforms
- Ensure service restoration, stability, and proactive improvement of network services
- Lead and participate in Major Incident Management calls, coordinating technical resources
- Deliver detailed Root Cause Analysis (RCA) for production incidents
- Manage patching and life cycle activities across network infrastructure
- Monitor network performance and drive elimination of recurring issues
- Evaluate and collaborate with Managed Service Providers (MSPs)
- Support network refresh and transformation projects, deploying new standards into production
Technical Skills & Experience
- Strong hands-on experience in network operations within complex enterprise environments
SD-WAN (VeloCloud)
- Routing & switching (enterprise-scale)
- Wireless networking (wireless-first environments)
- Network security (Firewalls, secure access)
- Cloud security platforms (eg Zscaler)
- Experience working with leading vendors:
- Aruba
- Arista/VeloCloud
- Cisco
- Infoblox
- Zscaler
- Strong understanding of carrier services and WAN technologies, including: MPLS & Point-to-point circuits
- Experience with network monitoring and performance tools: SolarWinds & Riverbed
- Proven ability in:
- Incident management and root cause analysis
- Working within global 24/7 support models
Experience & Qualifications
- Minimum 8+ years in IT Operations/Network Engineering roles
- Experience working in multinational enterprise environments
- Exposure to both in-house IT and Managed Service models (preferred)
- Relevant technical certifications are advantageous
Core Competencies
- Ability to work effectively in high-pressure incident scenarios
- Solid technical foundation in routing, switching, and enterprise network tooling
*Rates depend on experience and client requirements