Network Infrastructure Support Engineer with Azzure

Network Infrastructure Support Engineer

The role of the IT Infrastructure Engineer is to manage day-to-day activities to develop, deliver, and support the infrastructure and upgrades needed to deliver this programme.

You will be part of the 10-person UK ICT team but be assigned to the programme on a full-time basis.

Responsibilities

1. Provide technical and project management support
2. Define, manage, track, and proactively deliver technical solutions to achieve project goals
3. Implement technical changes and solutions into the company's environments
4. Ensure all solutions are in line with company policies and standards
5. Act as interface between the project and BAU support team
6. Fully document all solutions and activities

Reporting

You will report to the Head of Global Infrastructure and the European IT Director.

Skills and Qualifications

• Excellent communication skills, including written and verbal
• Understanding of ITIL and Prince 2 practices
• Must have an MCP certification and at least 5 years of experience in desktop and application rollouts
• Ability to think creatively, problem-solve, and work under pressure
• Ability to document solutions and support users through system changes
• Effective time management and organizational skills
• Ability to quickly learn and apply knowledge of new systems
• Previous experience supporting a school environment - desirable

Technical Skills

• Microsoft Active Directory, Office 365 administration
• Windows 10 operating system
• Azure Portal
• Microsoft Intune
• uniFLOW management software
• Meraki Access Points
• Knowledge of SIMS.net - desirable
• Knowledge of education applications - desirable

Additional Details

The position will be based in Milton Keynes with travel to various locations in the UK.

The rate is negotiable.

This is a 6-month contract assignment based in Milton Keynes.

Please send your CV along with your daily rate and availability.